Michelle Willis Email & Phone Number
Senior Customer Success Manager - Strategic @ Chartbeat
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Michelle Willis Location
- New York, NY, US
Michelle Willis Work
- 2024 -now Senior Customer Success Manager - Strategic @
- 2022 -2024 Senior Manager, Customer Success - Enterprise @
- 2021 -2022 Senior Account Manager, Level II @
- 2019 -2021 Senior Account Manager, Level I @
- 2020 -2020 Director of Account Management (Parental Leave Coverage) @
- 2017 -2019 Account Manager @
- 2017 -2017 User Support Specialist @
- 2013 -2017 Account Manager @
- 2011 -2013 School Counselor @
- 2009 -2010 Customer Service Representative @
Michelle Willis Education
- Manhattan College
Master of Arts (M.A.) (Counseling Psychology)
- University College Dublin
Study Abroad Program (Sociology)
- SUNY Oneonta
Bachelor of Arts (B.A.) (Psychology)
Michelle Willis Skills
- Customer Success
- Upselling
- Meeting Facilitation
- Revenue Forecasting
- Growth Strategies
- Product Adoption
- Renewal Retention
- Team Leadership
- Team Management
- Expansion Strategies
- Customer Experience
- Customer Service
- Social Networking
- PowerPoint
- Research
- Customer Support
- Salesforce.com
- Customer Retention
- Microsoft Office
- Microsoft Word
- Customer Relationship Management (CRM)
- Microsoft Excel
- Outlook
- Community Outreach
- Organization
- Accurate Record Keeping
- Building Relationships
- Social Media
- SPSS
- Project Coordination
- Event Correlation
- Career Counseling
- Leadership
- Events Coordination
- Organization Skills
- Student Counseling
- Creative Writing
- Recruiting
- Training
- Counseling Psychology
- Public Speaking
- Tutoring
- Relationship Building
- Interpersonal Relationships
- Project Management
- Customer Satisfaction
- Account Management
- Technical Support
- Software as a Service (SaaS)
- Enterprise Software
- Zendesk
Michelle Willis Summary
- Michelle Willis, based in New York, NY, US, is currently a Senior Customer Success Manager - Strategic at Chartbeat. Michelle Willis brings experience from previous roles at Bitly. Michelle Willis holds a Master of Arts (M.A.) in Counseling Psychology @ Manhattan College. With a robust skill set that includes Customer Success, Upselling, Meeting Facilitation, Revenue Forecasting, Growth Strategies and more. Michelle Willis has 2 emails and 3 mobile phone numbers on RocketReach.
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