Michelle Willis Email & Phone Number
Senior Customer Success Manager - Strategic @ Chartbeat
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Michelle Willis Location
- New York, NY, US
Michelle Willis Work
- Senior Customer Success Manager - Strategic @ (June 2024 - Present)
- Senior Account Manager, Level I @ (October 2019 - February 2021)
- User Support Specialist @ (April 2017 - June 2017)
- Senior Manager, Customer Success - Enterprise @ (January 2022 - April 2024)
- Account Manager @ (June 2017 - October 2019)
- Customer Service Representative @ (October 2009 - August 2010)
- Senior Team Manager, Customer Success - Enterprise @ (January 2022 - April 2024)
- Senior Account Manager, Level 2 @ (February 2021 - January 2022)
- Director of Account Management @ (March 2020 - July 2020)
- Customer Support Specialist @ (April 2017 - June 2017)
- Senior Account Manager, Level II @ (February 2021 - January 2022)
- Account Manager @ (October 2013 - April 2017)
- School Counselor @ (September 2011 - June 2013)
Michelle Willis Education
- University College Dublin
Study Abroad Program (Sociology)
- SUNY Oneonta
Bachelor of Arts (B.A.) (Psychology)
- Manhattan University
Master of Arts (M.A.) (Counselor Education/School Counseling and Guidance Services)
Michelle Willis Skills
- Customer Success
- Upselling
- Meeting Facilitation
- Revenue Forecasting
- Growth Strategies
- Product Adoption
- Renewal Retention
- Team Leadership
- Team Management
- Expansion Strategies
- Customer Experience
- Customer Service
- Social Networking
- PowerPoint
- Research
- Customer Support
- Salesforce.com
- Customer Retention
- Microsoft Office
- Microsoft Word
- Customer Relationship Management (CRM)
- Microsoft Excel
- Outlook
- Community Outreach
- Organization
- Accurate Record Keeping
- Building Relationships
- Social Media
- SPSS
- Project Coordination
- Event Correlation
- Career Counseling
- Leadership
- Events Coordination
- Organization Skills
- Student Counseling
- Creative Writing
- Recruiting
- Training
- Counseling Psychology
- Public Speaking
- Tutoring
- Relationship Building
- Interpersonal Relationships
- Project Management
- Customer Satisfaction
- Account Management
- Technical Support
- Software as a Service (SaaS)
- Enterprise Software
- Zendesk
Michelle Willis Summary
- Michelle Willis, based in New York, NY, US, is currently a Senior Customer Success Manager - Strategic at Chartbeat. Michelle Willis brings experience from previous roles at Bitly. Michelle Willis holds a Study Abroad Program in Sociology @ University College Dublin. With a robust skill set that includes Customer Success, Upselling, Meeting Facilitation, Revenue Forecasting, Growth Strategies and more. Michelle Willis has 2 emails and 3 mobile phone numbers on RocketReach.
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