Michelle Washington Email & Phone Number

Senior Director, People Operations and Organizational Effectiveness @ BIOptimizers

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Michelle Washington Location

California, United States

Michelle Washington Work

Senior Director, People Operations and Organizational Effectiveness @ (May 2026 - Present)
People Operations and Systems Architect @ Self-employed (July 2025 - Present)
Manager, Recruiting Programs and Operations @ (March 2022 - May 2025)
Manager, Customer Data @ (February 2020 - March 2022)
Customer Service Operations Manager @ (May 2019 - January 2020)
Customer Service QA and Training Manager @ (June 2018 - April 2019)
Global Escalations Operations Manager @ (January 2016 - June 2018)
Global Escalations Operations Lead @ (January 2014 - January 2016)
Business Owner @ Self-employed (July 2001 - August 2010)

Michelle Washington Education

University of Silicon Valley
Bachelor of Science - BS (Business Modeling and Systems Analysis)

Michelle Washington Skills

ATS
Airtable
Applicant Tracking Systems
Budgeting
Call Center Development
Change Management
Coaching & Mentoring
Collaborating
Community Outreach
Continuous Improvement
Contract Management
Cross-Functional Team Building
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Engagement
Customer Escalation Management
Customer Experience
Customer Loyalty
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Support
Data Analysis
Data Analytics
Data Management
Data Mapping
Databases
Diversity Recruitment
Employee Training
Entrepreneurial Thinking
Entrepreneurship
Entrepreneurship Development
Entrepreneurship Education
Escalations Management
Executive Management
Exit Interviews
Global Cross-Functional Team Leadership
Global Talent Acquisition
Hiring
Human Resources (HR)
Human Resources Information Systems (HRIS)
Incident Management
Inside Sales Management
International Relations
Interviewing
Large Group Facilitation
Large Scale Change Management
Large-scale Data Analysis
Leadership
Learner
Lucidchart
Management
Microsoft Excel
Mobility Management
Onboarding
Operations Management
Organizational Leadership
Performance Management
Planning Budgeting & Forecasting
PowerPoint
Predictive Index
Problem Solving
Process Improvement
Program Management
Project Management
Project Planning
Public Speaking
Python
Quality Management
Recruiting
Reporting & Analysis
Research
Role Profiling
SQL
Sales Pipeline Development
Salesforce.com Administration
Scheduling Management
Social Media
Staff Development
Strategic
Strategic Planning
Strategy
Tableau
Talent
Team Building
Team Leadership
Team Management
Technical Support
Third-Party Vendor Management
Training
Troubleshooting
Vendor Contracts
Website Updating
Zendesk
Microsoft Office
Higher Education
Editing
Event Planning
Microsoft Word
Java
Dispute Resolution
Decision Making
Assertiveness
Schedule Management
Work in a Team Structure
Adaptability and Flexibility
Willingness to Learn
Meeting Managemen
See 4+see Less
Data Mining
Humor
Google Apps
Diversity Awareness

Michelle Washington Summary

Michelle Washington, based in California, United States, is currently a Senior Director, People Operations and Organizational Effectiveness at BIOptimizers. Michelle Washington brings experience from previous roles at Self-employed and Impossible Foods. Michelle Washington holds a Bachelor of Science - BS in Business Modeling and Systems Analysis @ University of Silicon Valley. With a robust skill set that includes ATS, Airtable, Applicant Tracking Systems, Budgeting, Call Center Development and more. Michelle Washington has 4 emails and 2 mobile phone numbers on RocketReach.