Michelle Walker's Location
England, United Kingdom
Michelle Walker's Work
- E-commerce Customer Service Director @ VF Corporation
- Customer Care Director EMEA at VF Corporation @ VF Corporation
- Head of Operations, Customer Care @ ASOS.com
- L and D Partner @ ASOS.com
- Interim Training Manager @ ASOS.com
- Consultant @ MJ Customer Management
- Process Workstream Lead @ TSYS Managed Services
- Customer Service SME, Abu Dhabi BPR Project, UAE, Middle East @ WSP en España
- Process Designer @ TSYS Managed Services
- Consultant @ National Pandemic Flu Service
Michelle Walker's Education
- Chartered Management Institute
Level 7 Certificate in Strategic Management & Leadership (Business Administration and Management, General)
2020 - 2023 - Cambridge Professional Academy
Chartered Management Institute (Executive Diploma in Management (in progress))
2008 - 2009 - CORE IS
Prince 2 (Practitioner)
2008 - 2008
- Milton Keynes College
AS Level (Psychology (B))
2004 - 2005 - Arden University
Master of Business Administration - MBA (Senior Leadership)
Michelle Walker's Skills
- CRM
- Outsourcing
- Performance Management
- Management
- Stakeholder Management
- Change Management
- Operations Management
- Business Analysis
- Contact Centers
- Call Center
Michelle Walker's Summary
Michelle Walker, based in England, United Kingdom, is currently a E-commerce Customer Service Director at VF Corporation, bringing experience from previous roles at VF Corporation and ASOS.com. Michelle Walker holds a 2020 - 2023 Level 7 Certificate in Strategic Management & Leadership in Business Administration and Management, General @ Chartered Management Institute. With a robust skill set that includes CRM, Outsourcing, Performance Management, Management, Stakeholder Management and more, Michelle Walker contributes valuable insights to the industry. Michelle Walker has 2 emails on RocketReach.
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