Michelle Trivett Email & Phone Number
Billing Contact Centre Service Delivery Manager @ Thames Water
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Michelle Trivett Location
- United Kingdom
Michelle Trivett Work
- Billing Contact Centre Service Delivery Manager @ (June 2025 - Present)
- Frontline Customer Service Lead @ (June 2023 - August 2025)
- Operations Manager @ (May 2021 - June 2023)
- Operations Director @ Contact Solutions Limited (July 2017 - May 2021)
- Wiser Connect Director of Sales and Operations @ (June 2014 - July 2017)
- Assistant Director @ (June 2012 - June 2014)
- Brand Manager @ (December 2009 - June 2012)
- Team Manager, Renewals @ (August 2008 - December 2009)
- Customer Services Team Leader @ AQuote, Hero Insurance Services (LV) (October 2006 - October 2008)
Michelle Trivett Skills
- Account Management
- Brokers
- Business Process Improvement
- Business Relationship Management
- CDL
- Call Center
- Call Centers
- Coaching
- Customer Experience
- Customer Retention
- Customer Service
- Customer Service Management
- Customer Support
- General Insurance
- Insurance
- Key Performance Indicators
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Net Promoter Score
- Performance Management
- Renewals
- Sales
- Service-Level Agreements (SLA)
- Staff Development
- Team
- Team Building
- Team Management
Michelle Trivett Summary
- Michelle Trivett, based in United Kingdom, is currently a Billing Contact Centre Service Delivery Manager at Thames Water. Michelle Trivett brings experience from previous roles at Thames Water, GardX International Ltd., Contact Solutions Limited and Be Wiser Insurance. With a robust skill set that includes Account Management, Brokers, Business Process Improvement, Business Relationship Management, CDL and more. Michelle Trivett has 2 emails on RocketReach.
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Top Thames Water Employees
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