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Michelle Sinner Location
Texas, United States
Michelle Sinner Work
Head of Customer Experience and Operations @ (March 2026 - Present)
Director of Inbound Sales -Connected Vehicles Division @ (July 2020 - March 2026)
Director of Customer Service @ (August 2019 - July 2020)
Sr. Manager Customer Experience and Loyalty @ Expedia, Inc. (Hotels.com) (January 2015 - August 2019)
Operations Manager - Loyalty Programs @ Expedia, Inc. (Hotels.com) (January 2010 - January 2016)
Operations Director @ Aegis Communications Group (December 2006 - January 2010)
Assistant Vice President @ (April 2005 - December 2006)
Director of Program Management and Operations @ VarTec Telecom / Excel Communications (July 2002 - April 2005)
Customer Care Director @ (October 1999 - July 2002)
Michelle Sinner Education
East Central University
University of Central Oklahoma
Michelle Sinner Skills
Performance Metrics
Customer Service Management
Net Promoter Score
Operational Strategy
Key Metrics
Business Case Preparation
Vendor Relations
Strategic Planning
Microsoft PowerPoint
Microsoft Excel
Customer Satisfaction (CSAT)
Contact Center Management
Change Management
Problem Solving
Organization Skills
Microsoft Office
Culture Development
Management Control
Written Communication
Supervisory Skills
Operational Efficiency
Federal & State Regulations
Lotus Notes
Key Performance Indicators
Customer Satisfaction
Communication
Sales Operations
Team Management
Team Building
Collaborative Problem Solving
Data Analysis
People Management
Innovation Management
Process Improvement
Leadership
Management
Operations
Customer Service
Program Management
Project Management
Customer Experience Management
Vendor Management
Business Process Improvement
Social Media
Sales
Customer Experience
Customer Relationship Management (CRM)
Operations Management
Strategy
Team Leadership
Michelle Sinner Summary
Michelle Sinner, based in Texas, United States, is currently a Head of Customer Experience and Operations at Vogo. Michelle Sinner brings experience from previous roles at SiriusXM, Automatic Labs, LLC and Expedia, Inc. (Hotels.com). With a robust skill set that includes Performance Metrics, Customer Service Management, Net Promoter Score, Operational Strategy, Key Metrics and more. Michelle Sinner has 1 emails on RocketReach.
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