Michelle Shotts Location
- Santa Monica, CA, US
Michelle Shotts Work
- 2020 - now VP of Customer Success @
- now
- 2020 - now Vice President of Customer Success @
- 2018 - 2020 Vice President Customer Success @
- 2017 - 2018 Senior Director, Dealer Operations @
- 2013 - 2017 Senior Director, Customer Insights @
- 2010 - 2013 Senior Director, Product Management @
- 2008 - 2010 Director, Product Operations @
- 2006 - 2008 Director, Enterprise Planning and Process @
- 2005 - 2005 Business Analyst @
- 2003 - 2004 Ad Operations Manager @
- 2002 - 2003 Account Manager, Advertising Initiatives @
- 2001 - 2002 Production Coordinator @ Spark
- 2000 - 2001 Technical Assistant @ Sol Communications
Michelle Shotts Education
- Arizona State University
Michelle Shotts Skills
- Voice of the Customer
- Analytics
- User Experience
- E Commerce
- Operational Planning
- Advertising Operations
- CRM
- Lean Thinking
- Digital Media
- Business Operations
- Customer Advocacy
- Agile Methodologies
- Design Thinking
- Cross Functional Team Leadership
- Omniture
- Product Development
- Net Promoter Score
- Advertising
- Product Management
- Online Advertising
- Ad Serving
- Lean Startup
- Marketing
- Business Process
- Digital Marketing
- Building Customer Loyalty
- Quality Assurance
- Consumer Insight
- Customer Relationship Management Crm
- Customer Success
- SaaS
- Management
- Marketing Strategy
Michelle Shotts Summary
- Michelle Shotts, based in Santa Monica, CA, US, is currently a VP of Customer Success at Altruist. Michelle Shotts brings experience from previous roles at Maritzcx, Altruist, Patientpop Inc. and edmunds.com. Michelle Shotts holds a Arizona State University. With a robust skill set that includes Voice of the Customer, Analytics, User Experience, E Commerce, Operational Planning and more. Michelle Shotts has 2 emails and 1 mobile phone numbers on RocketReach.
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