Michelle Shotts Email & Phone Number
VP of Customer Success @ Altruist
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Michelle Shotts Location
- Santa Monica, CA, US
Michelle Shotts Work
- VP of Customer Success @ (May 2020 - Present)
- Vice President of Customer Success @ (May 2020 - Present)
- Vice President Customer Success @ (April 2018 - April 2020)
- Senior Director, Dealer Operations @ (February 2017 - April 2018)
- Senior Director, Customer Insights @ (February 2013 - February 2017)
- Senior Director, Product Management @ (January 2010 - February 2013)
- Director, Product Operations @ (March 2008 - January 2010)
- Director, Enterprise Planning and Process @ (January 2006 - March 2008)
- Business Analyst @ (January 2005 - December 2005)
- Ad Operations Manager @ (September 2003 - December 2004)
- Account Manager, Advertising Initiatives @ (September 2002 - September 2003)
- Production Coordinator @ Spark (January 2001 - January 2002)
- Technical Assistant @ Sol Communications (January 2000 - January 2001)
Michelle Shotts Education
- Arizona State University
Michelle Shotts Skills
- Voice of the Customer
- Analytics
- User Experience
- E Commerce
- Operational Planning
- Advertising Operations
- CRM
- Lean Thinking
- Digital Media
- Business Operations
- Customer Advocacy
- Agile Methodologies
- Design Thinking
- Cross Functional Team Leadership
- Omniture
- Product Development
- Net Promoter Score
- Advertising
- Product Management
- Online Advertising
- Ad Serving
- Lean Startup
- Marketing
- Business Process
- Digital Marketing
- Building Customer Loyalty
- Quality Assurance
- Consumer Insight
- Customer Relationship Management Crm
- Customer Success
- SaaS
- Management
- Marketing Strategy
Michelle Shotts Summary
- Michelle Shotts, based in Santa Monica, CA, US, is currently a VP of Customer Success at Altruist. Michelle Shotts brings experience from previous roles at Maritzcx, Altruist, Patientpop Inc. and edmunds.com. Michelle Shotts holds a Arizona State University. With a robust skill set that includes Voice of the Customer, Analytics, User Experience, E Commerce, Operational Planning and more. Michelle Shotts has 2 emails and 1 mobile phone numbers on RocketReach.
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