Michelle Schaffer Email & Phone Number
Supervisor Administrative Support Services @ Omaha Public Power District
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Michelle Schaffer Location
- Papillion, NE, US
Michelle Schaffer Work
- 2025 -now Supervisor Administrative Support Services @
- 2022 -2025 Business Relationship Manager @
- 2021 -2022 Director Client Experience @
- 2018 -2021 Senior Client Service Advisor @
- 2009 -2018 Client Relationship Manager @ West Interactive
- 2006 -2009 Program Manager @ West Interactive
- 2004 -2009 Program Manager @
- 1997 -2004 Business Liason @
- 1994 -1996 Team Supervisor @ Memberworks Inc
Michelle Schaffer Education
- University of Nebraska at Omaha
(PSYCHOLOGY)
Michelle Schaffer Skills
- IVR
- Speech Recognition
- Call Center
- Telephony
- Customer Satisfaction
- Management
- Telecommunications
- Software Documentation
- Call Centers
- Project Management
- Training
- Vendor Management
- Customer Experience
- Software Development
- Contact Centers
- Unified Communications
- VoIP
- CTI
- Mobile Devices
- CRM
- Process Improvement
- Workforce Management
- Troubleshooting
- Program Management
- Data Center
- Integration
- Outsourcing
- ACD
- SaaS
- Avaya
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
Michelle Schaffer Summary
- Michelle Schaffer, based in Papillion, NE, US, is currently a Supervisor Administrative Support Services at Omaha Public Power District. Michelle Schaffer brings experience from previous roles at Omaha Public Power District, Fiserv and West Interactive. Michelle Schaffer holds a University of Nebraska at Omaha. With a robust skill set that includes IVR, Speech Recognition, Call Center, Telephony, Customer Satisfaction and more. Michelle Schaffer has 2 emails and 1 mobile phone numbers on RocketReach.
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