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Michelle Merrell Location
Columbus, OH, US
Michelle Merrell Work
2024 -now Lead Customer Experience Manager - Onboarding @
2022 -2024 Senior Customer Onboarding Manager @
2018 -2022 Program Manager @
2017 -2018 Senior Project Manager @
2016 -2017 IT Service Management @
2015 -2016 Vice President @
2012 -2016 Associate @
2012 -2012 Clinical Researcher @
1998 -2008 Associate @
Michelle Merrell Education
DeVry Institute of Technology
Bachelor's of Science (Business Administration, Management and Operations)
2000-2005
University of Toledo
Bachelor of Science (B.S.) (Computer Science)
1994-1996
Michelle Merrell Skills
Business Alliances
Al
Project Delivery
Managing Meetings
Customer Satisfaction
Communication
Business Relationship Management
Resource Coordination
Managed Services
Key Performance Indicators
Customer Success
Customer Experience
Delivery Management
Voice of the Customer
Business Process Improvement
Business Analysis
Leadership
Software Development Life Cycle (SDLC)
Management
Financial Services
Project Management
Risk Management
IT Management
IT Strategy
Finance
Customer Service
Program Management
Strategic Planning
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft SQL Server
Microsoft Project
Microsoft Access
End-user manuals
End User Training
Employee Training
IT Audit
Project Coordination
Problem Solving
Root Cause Analysis
Business Process Re-engineering
Lean Six Sigma
Non-profit Volunteering
ITIL
Interpersonal Communication
Cross-functional Team Leadership
Accountability
Challenge Driven
Team Motivation
Document Management
Technology
Non Profit Volunteering
Business Process Re Engineering
Cross Functional Team Leadership
End User Manuals
Software Development Life Cycle Sdlc
Software Development Life Cycle
Michelle Merrell Summary
Michelle Merrell, based in Columbus, OH, US, is currently a Lead Customer Experience Manager - Onboarding at World Wide Technology. Michelle Merrell brings experience from previous roles at World Wide Technology and Cardinal Health. Michelle Merrell holds a 2000 - 2005 Bachelor's of Science in Business Administration, Management and Operations @ DeVry Institute of Technology. With a robust skill set that includes Business Alliances, Al, Project Delivery, Managing Meetings, Customer Satisfaction and more. Michelle Merrell has 4 emails and 1 mobile phone numbers on RocketReach.
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