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Michelle Matte Location
Vancouver, BC, CA
Michelle Matte Work
2021 -now Senior Client Solutions Manager at AnswerNet @
2012 -2021 Director, Contact Centre Operations - Western Canada @
2010 -2021 Board Member - Membership Portfolio @ BC Contact Centre Association
2006 -2012 Branch Manager @
Michelle Matte Skills
Salesforce.com
Call Center
Operations Management
Workforce Management
Account Management
Leadership Development
Performance Management
Coaching
Customer Service
Change Management
Sales Management
Sales Operations
change
Operational Planning
Customer Experience
Team Leadership
Call Centers
Business Analysis
Recruiting
Contact Centers
CRM
Inbound Marketing
Analysis
IVR
Training
Customer Satisfaction
Customer Retention
Outsourcing
Leadership
Telecommunications
Employee Training
Hiring
Team Building
Management
Human Resources
Business Development
Forecasting
Direct Sales
Sales
Employee Relations
Telemarketing
Lead Generation
Sales Process
Time Management
Process Improvement
B2B
Solution Selling
Unified Communications
Selling
New Business Development
Flight Attendant
Communication
Solutions
Operations
Michelle Matte Summary
Michelle Matte, based in Vancouver, BC, CA, is currently a Senior Client Solutions Manager at AnswerNet at AnswerNet. Michelle Matte brings experience from previous roles at Stericycle Communication Solutions, BC Contact Centre Association and TigerTel, A Stericycle Communications Solutions ULC Business. With a robust skill set that includes Salesforce.com, Call Center, Operations Management, Workforce Management, Account Management and more. Michelle Matte has 1 emails on RocketReach.
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