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Michelle Mankiewicz Location
Boston, MA, US
Michelle Mankiewicz Work
Director of Customer Success @ (April 2024 - Present)
Customer Success Leader @ (June 2018 - January 2023)
Global Leader Analytics and Cloud Customer Success @ (January 2012 - June 2018)
Client Director @ Cognos (an IBM Company) (September 2005 - December 2011)
Client Engagement Manager @ Cognos (March 2004 - August 2005)
Michelle Mankiewicz Education
Fitchburg State University
Michelle Mankiewicz Skills
Analytics
Attention to Detail
Build Strong Relationships
Business Alliances
Business Analysis
Business Analytics
Business Development
Business Intelligence
Business Reviews
CSM
Client Relations
Cloud Computing
Coaching
Commercial growth and sales
Communication
Computer Science
Consultation
Customer Engagement
Customer Experience
Customer Experience Management
Customer Journeys
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Value
Data Integration
Director level
Enterprise Software
Escalations Management
External Relationships
Go-to-market Strategy
Leadership
Management
Mentorship and people management
Microsoft Excel
Microsoft Office
Onboarding
Pre-sales
Predictive Analytics
Presentations
Professional Services
Project Management
Renewals
Revenue retention and growth
SaaS
Sales Enablement
Sales Processes
Scaling teams
Software Industry
Software as a Service (SaaS)
Solution Architecture
Solution Selling
Strategy
Team Leadership
Technology Trends
Timelines
Training
Value consulting
Voice of the Customer
Pre Sales
Customer Relationship Management Crm
Go To Market Strategy
Customer Relationship Management
Michelle Mankiewicz Summary
Michelle Mankiewicz, based in Boston, MA, US, is currently a Director of Customer Success at enosix. Michelle Mankiewicz brings experience from previous roles at MuleSoft, IBM, Cognos (an IBM Company) and Cognos. Michelle Mankiewicz holds a Fitchburg State University. With a robust skill set that includes Analytics, Attention to Detail, Build Strong Relationships, Business Alliances, Business Analysis and more. Michelle Mankiewicz has 1 mobile phone numbers on RocketReach.
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