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Michelle Lee Location
Fukuoka, Fukuoka, JP
Michelle Lee Work
Compliance and Risk manager @ (May 2026 - Present)
Merpay_KYC Operation Manager, TnS and Customer Service @ (October 2022 - April 2026)
Training And Quality Manager @ (October 2020 - October 2022)
KYC Analyst @ (April 2019 - September 2020)
Customer Service Executive in KYC, CDD @ Quality Supporters Pte.,Ltd. (March 2016 - March 2019)
AIRBNB CALL CENTER QUALITY ASSURANCE ANALYST and SUPERVISOR @ (September 2014 - September 2015)
DUTY FREE STORE MANAGER @ Bluebell Korea (March 2008 - September 2009)
CUSTOMER SERVICE REPRESENTATIVE @ Mitsui life Insurance Company Contact Center in IBM Okinawa (September 2006 - December 2007)
Branch Manager @ NOVA Group (April 2004 - July 2006)
Michelle Lee Education
British Council
ENGLISH ADVANCED LEVEL
2011-2014
Saitama University
B.A. HONS (North Asia Culture)
2002-2004
YOSHIDA Institute of Japanese Language
JAPANESE
2000-2002
Sangmyung University
B.A. ED (Japanese Language Education)
1995-1999
Michelle Lee Skills
Account Management
Aml
Analytic Problem Solving
Analytical Skills
Anti Money Laundering
Business Analysis
CDD
Call Centers
Client Issue Resolution
Cloud Applications
Coaching
Complaint Investigations
Complaint Management
Conflict Resolution
Contact Centers
Customer Relations
Customer Service
Data analysis
Dispute Resolution
Due Diligence
Email Management
Employee Training
English
Financial Risk
Financial Services
Google Docs
JIRA
Japanese
Japanese Business Culture
Japanese translation
KYC
Korean
Korean Culture
MS 오피스
Management
Manual Handling
Microsoft Excel
Monetary Policy
Onboarding
Presentations
Problem Solving
Query Resolution
Regulatory Compliance
Standards Compliance
Supervisory Skills
Team Leadership
Training
Translation
エスカレーション
オペレーション
オペレーションマネジメント
カスタマーサービスマネジメント
クライアントサービス
クライアント関係
コミュニケーション
コンプライアンス管理
ソフトスキル
ライティング
戦略
方針と手順
資金移動
運用リスク管理
顧客管理 (CRM)
Michelle Lee Summary
Michelle Lee, based in Fukuoka, Fukuoka, JP, is currently a Compliance and Risk manager at Pie Systems. Michelle Lee brings experience from previous roles at Mercari, Inc., Concentrix, MUFG and Quality Supporters Pte.,Ltd.. Michelle Lee holds a 2011 - 2014 ENGLISH ADVANCED LEVEL @ British Council. With a robust skill set that includes Account Management, Aml, Analytic Problem Solving, Analytical Skills, Anti Money Laundering and more. Michelle Lee has 1 emails on RocketReach.
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