Michelle L. Email & Phone Number
Associate Director, Customer Experience @ PRISM+
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Michelle L. Location
- Singapore
Michelle L. Work
- Associate Director, Customer Experience @ (August 2026 - Present)
- Head of Customer Experience @ (December 2024 - August 2026)
- Head of Customer Experience @ (December 2022 - October 2024)
- Manager, Group Customer Service @ Singapore Post Ltd (November 2020 - March 2022)
- E-Commerce and Customer Service Manager @ Fitlion (September 2017 - April 2020)
- TWG Tea Facilitator @ (June 2016 - September 2017)
- Rank Trainer @ (August 2013 - June 2016)
- Leading Stewardess @ (October 2007 - June 2016)
Michelle L. Education
- Murdoch University
Bachelor of Commerce - BCom (Business Management)
- Ngee Ann Polytechnic
Diploma (Film, Sound and Video)
- CHIJ Katong Convent
GCE O Levels
Michelle L. Skills
- Analytical Skills
- Artificial Intelligence (AI)
- Attention to Detail
- Blockchain
- Business Intelligence (BI)
- Business Process Improvement
- Business Reviews
- Business-to-Business (B2B)
- Contact Center Management
- Contact Centers
- Curriculum Development
- Customer Engagement
- Customer Experience
- Customer Experience Design
- Customer Insight
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Training
- Customer Success
- Data Analysis
- Data Analytics
- Digital Transformation
- E-Commerce
- Employee Training
- External Clients
- Flight Attendant
- Flight Training
- Incident Management
- Internet of Things (IoT)
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Order Fulfillment
- Order Management
- Quality Assurance
- Robotics
- Root Cause Problem Solving
- Service Delivery
- Statistical Data Analysis
- Strategic Initiatives
- Strategic Thinking
- System Performance
- Team Leadership
- Third-Party Logistics (3PL)
- Time Management
- Training
- Training & Development
- Training Delivery
- Training Facilitation
- Vendor Management
- Video Editing
Michelle L. Summary
- Michelle L., based in Singapore, is currently a Associate Director, Customer Experience at PRISM+. Michelle L. brings experience from previous roles at PRISM+, Janio Asia, Singapore Post Ltd and Fitlion. Michelle L. holds a Bachelor of Commerce - BCom in Business Management @ Murdoch University. With a robust skill set that includes Analytical Skills, Artificial Intelligence (AI), Attention to Detail, Blockchain, Business Intelligence (BI) and more. Michelle L. has 1 emails on RocketReach.
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