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Michelle Kospiah Location
High Point, NC, US
Michelle Kospiah Work
Director of Workforce Management @ (April 2026 - Present)
Manager Workforce Management @ (November 2025 - April 2026)
Workforce Management Supervisor @ (May 2024 - November 2025)
Workforce Management Manager @ (April 2022 - November 2024)
Customer Solutions Supervisor @ (July 2017 - April 2022)
Workforce Management Specialist @ (April 2016 - June 2017)
Senior Real Time Analyst @ Coworx-Synchronoss (April 2011 - September 2012)
Workforce Management Analyst @ Coworx-Synchronoss (April 2010 - April 2011)
Customer Service Representative @ Coworx-Synchronoss (January 2009 - April 2010)
Michelle Kospiah Education
Liberty High School
High School Diploma
1999-2003
Michelle Kospiah Skills
Job Aids
IEX
Efficiency Analysis
Team Performance
Product Knowledge
Key Performance Indicators
Identifying Trends
Customer Interaction
Communication
Customer Service
Management
Microsoft Excel
Team Management
Team Leadership
Training
Customer Satisfaction
Performance Management
Michelle Kospiah Summary
Michelle Kospiah, based in High Point, NC, US, is currently a Director of Workforce Management at RUI. Michelle Kospiah brings experience from previous roles at RUI and Spectrum. Michelle Kospiah holds a 1999 - 2003 High School Diploma @ Liberty High School. With a robust skill set that includes Job Aids, IEX, Efficiency Analysis, Team Performance, Product Knowledge and more. Michelle Kospiah has 2 emails and 2 mobile phone numbers on RocketReach.
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