Michelle Hay Email & Phone Number
General Manager, Customer, Data and Technology @ Strata Community Insurance
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Michelle Hay Location
- Sydney, NSW, AU
Michelle Hay Work
- General Manager, Customer, Data and Technology @ (April 2026 - Present)
- General Manager Digital and Transformation @ (April 2025 - May 2026)
- Managing Director @ (January 2023 - Present)
- National Manager - SME and Packages @ (March 2023 - January 2025)
- Head of Growth and Customer Experience - Insurance @ (March 2021 - March 2023)
- General Manager - SME, Consumer and Platforms @ (January 2018 - September 2019)
- Head of Customer Experience @ (January 2016 - November 2017)
- Program Director @ (July 2015 - October 2015)
- Head of SME Underwriting @ (December 2011 - June 2015)
- State SME Underwriting Manager @ (February 2011 - December 2011)
- Market Management Advisor @ (January 2010 - December 2011)
- Customer Experience Design Manager @ (January 2008 - December 2010)
- Business Development Manager @ (January 2006 - December 2008)
- Commercial Underwriter @ (January 2004 - December 2005)
- Account Executive @ (January 2004 - January 2004)
- Senior Account Executive @ (January 2001 - January 2004)
- Account Broker @ Sportscover (January 2000 - April 2001)
Michelle Hay Education
- Australian Institute of Management
Master of Business Administration (MBA)
2015-2024 - Management Consultancy International
Diploma (Management)
2011-2011 - University of Canberra
Bachelor (Sports Administration)
1994-1996
Michelle Hay Skills
- Leadership
- Stakeholder Management
- Insurance
- Business Development
- Business Analysis
- Team Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Underwriting
- Customer Insight
- Risk Management
- Microsoft Excel
- Marketing
- Change Management
- Training
- Claims Management
- General Insurance
- Management
- Coaching
- Commercial Insurance
- Brokers
- Project Delivery
- Performance Management
- Operational Efficiency
- SME
- Working with Brokers
Michelle Hay Summary
- Michelle Hay, based in Sydney, NSW, AU, is currently a General Manager, Customer, Data and Technology at Strata Community Insurance. Michelle Hay brings experience from previous roles at Strata Community Insurance, Inner Force Pty Ltd, Ansvar Insurance Australia and Latitude Financial Services. Michelle Hay holds a 2015 - 2024 Master of Business Administration (MBA) @ Australian Institute of Management. With a robust skill set that includes Leadership, Stakeholder Management, Insurance, Business Development, Business Analysis and more. Michelle Hay has 1 emails and 1 mobile phone numbers on RocketReach.
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