Michelle Edelbach Email & Phone Number
Director, Call Center | Operations | Agency Network and Vendor Performance @ InvestiNet, LLC
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Michelle Edelbach Location
- Greenville, SC, US
Michelle Edelbach Work
- Director, Call Center | Operations | Agency Network and Vendor Performance @ (February 2021 - Present)
- Director, Agency Network and Internal Operations Performance @ (March 2021 - Present)
- Agency Network Performance Manager @ (January 2019 - April 2021)
- Executive Senior Advisor @ (July 2016 - December 2019)
- Agency Manager @ (July 2014 - April 2018)
- Collection Manager @ (August 2013 - July 2014)
- Operations Manager @ (April 2012 - February 2013)
- Division Manager, Operations @ (August 2008 - April 2012)
- Group Manager, Operations @ (September 2005 - August 2008)
- Collection Manager @ (July 2002 - September 2005)
Michelle Edelbach Education
- Concordia University - Saint Paul
Master of Arts (Organizational Management)
2007-2010 - Concordia University - Saint Paul
Bachelor of Arts (Communication, Business Management)
2005-2007
Michelle Edelbach Skills
- Six Sigma Green Belt
- Portfolio Management
- Six Sigma
- Process Improvement
- Vendor Management
- Operations Management
- Collections
- Cross-functional Team Leadership
- Communication
- Collection Development
- Leadership Development
- Mentoring Of Staff
- Change Management
- Leadership
- Customer Service
- Coaching
- Team Building
- Project Management
- Budgets
- Team Leadership
- Management
- Performance Management
- Training
- Team Management
- Employee Engagement
- Call Centers
- Business Strategy
- Analysis
- Program Management
- Risk Management
- Finance
- Telecommunications
- Forecasting
- Business Analysis
- Executive Management
- Strategic Planning
- Operational Excellence
- Software Documentation
- Inventory Management
- Business Process
- Cross Functional Team Leadership
- Credit Cards
- Cloud Computing
- Outsourcing
- Cloud
- P&l Management
- Employee Training
- Workforce Management
- CRM
- Microsoft Word
- Business Intelligence
- Employee Relations
- BPO
- Customer Satisfaction
- Insurance
- Microsoft Office
- Troubleshooting
- Operations
Michelle Edelbach Summary
- Michelle Edelbach, based in Greenville, SC, US, is currently a Director, Call Center | Operations | Agency Network and Vendor Performance at InvestiNet, LLC. Michelle Edelbach brings experience from previous roles at Investinet, LLC, Personal Business Advisors, LLC and Jefferson Capital Systems, LLC. Michelle Edelbach holds a 2007 - 2010 Master of Arts in Organizational Management @ Concordia University - Saint Paul. With a robust skill set that includes Six Sigma Green Belt, Portfolio Management, Six Sigma, Process Improvement, Vendor Management and more. Michelle Edelbach has 3 emails and 1 mobile phone numbers on RocketReach.
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