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Michelle Dodds Location
Newcastle upon Tyne, GB
Michelle Dodds Work
Head of Telesales @ (March 2022 - Present)
Head of Operational Performance @ (October 2020 - April 2022)
Indoor Sales Manager @ (May 2019 - March 2021)
Telesales Aquisition Manager @ (September 2006 - January 2019)
Customer Service Team Manager @ npower (January 2003 - September 2006)
Team Leader @ (January 1998 - January 2003)
Michelle Dodds Education
St Mary's Comprehensive School
Michelle Dodds Skills
Analytical Skills
Auditing
Change Management
Coaching
Communication
Contact Centers
Customer Acquisition
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Data Management
Disciplinary & Grievance Procedures
Employee Engagement
Employee Relations
Forecasting
Human Resources
Influence Others
Inspiring Leadership
Interviewing
Key Performance Indicators
Launch Operations
Lead Management
Leadership
Management
Negotiation
Networking
New Customer Acquisitions
Offshore Outsourcing
Operational Planning
Operations Management
People Development
People Management
Performance Management
Performance Motivation
Personnel Management
Project Management
Recruiting
Relationship Building
Sales
Sales Leadership
Sales Management
Sales Operations
Sales Performance
Stakeholder Management
Strategic Planning
Strategy
Talent Management
Team Building
Team Leadership
Team Management
Teamwork
Telecommunications
Michelle Dodds Summary
Michelle Dodds, based in Newcastle upon Tyne, GB, is currently a Head of Telesales at Rightmove. Michelle Dodds brings experience from previous roles at The Collect Group, Virgin Media and npower. Michelle Dodds holds a St Mary's Comprehensive School. With a robust skill set that includes Analytical Skills, Auditing, Change Management, Coaching, Communication and more. Michelle Dodds has 1 emails and 1 mobile phone numbers on RocketReach.
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