Senior Manager, Technology Operations, Strategic Support @ (January 2012 - January 2013)
Service Manager, Service Management and Delivery, Client Services @ (January 2007 - January 2012)
Manager, Network Provisioning, Service Management Centre @ (January 2006 - January 2007)
Manager, Server and Application Technology @ (January 2001 - January 2006)
Project Manager, Architecture and Technology @ (January 1999 - January 2001)
Supervisor, Network Operations @ (January 1997 - January 1999)
Michelle Dickson Education
York University
Bachelor of Arts (English Literature)
(Management)
Michelle Dickson Skills
Leadership
IT Strategy
Management
Project Management
Incident Management
IT Operations
Cross Functional Team Leadership
Vendor Management
Change Management
Process Improvement
Service Delivery
ITIL
IT Management
Project Planning
IT Service Management
Michelle Dickson Summary
Michelle Dickson, based in Toronto, ON, CA, is currently a Management Consultant, Information Technology, Corporate Services at City of Toronto. Michelle Dickson brings experience from previous roles at Cibc, Scotiabank and Ehealth Ontario. Michelle Dickson holds a Bachelor of Arts in English Literature @ York University. With a robust skill set that includes Leadership, IT Strategy, Management, Project Management, Incident Management and more. Michelle Dickson has 2 emails and 1 mobile phone numbers on RocketReach.
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