2012 -2013 Senior Manager, Technology Operations, Strategic Support @
2007 -2012 Service Manager, Service Management and Delivery, Client Services @
2006 -2007 Manager, Network Provisioning, Service Management Centre @
2001 -2006 Manager, Server and Application Technology @
1999 -2001 Project Manager, Architecture and Technology @
1997 -1999 Supervisor, Network Operations @
Michelle Dickson Education
York University
Bachelor of Arts (English Literature)
(Management)
Michelle Dickson Skills
Leadership
IT Strategy
Management
Project Management
Incident Management
IT Operations
Cross Functional Team Leadership
Vendor Management
Change Management
Process Improvement
Service Delivery
ITIL
IT Management
Project Planning
IT Service Management
Michelle Dickson Summary
Michelle Dickson, based in Toronto, ON, CA, is currently a Management Consultant, Information Technology, Corporate Services at City of Toronto. Michelle Dickson brings experience from previous roles at Cibc, Scotiabank and Ehealth Ontario. Michelle Dickson holds a Bachelor of Arts in English Literature @ York University. With a robust skill set that includes Leadership, IT Strategy, Management, Project Management, Incident Management and more. Michelle Dickson has 2 emails and 1 mobile phone numbers on RocketReach.
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