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Michelle Demonte Location
Atlanta, GA, US
Michelle Demonte Work
Vice President Surrogate Engagement @ (January 2025 - Present)
Vice President Member Care @ (October 2023 - January 2025)
Senior Director Member Care @ (September 2022 - October 2023)
National Director Contact Center @ (September 2020 - November 2022)
Vice President Member Services @ Interactive Health, Inc (February 2014 - June 2020)
Manager Pricing Services, National Pricing Support @ (January 2013 - January 2014)
Customer Service Manager, Medical @ (February 2010 - January 2014)
Assistant Project Manager @ (June 2006 - January 2010)
Senior Collections Manager @ (May 1995 - June 2006)
Ticket Agent @ Delta Air Lines (January 1991 - January 1995)
Michelle Demonte Education
University of Phoenix
(Business Administration and Management, General)
2024-2027
Michelle Demonte Skills
Customer Success
Efficiency Optimization
Internal & External Clients
Key Performance Indicators
Presentations
Contact Center Management
Company Presentations
Kaizen Leadership
Project Sponsorship
Leadership
Call Center
Management
Customer Experience
Customer Service
Process Improvement
Customer Retention
Operations Management
Cross-functional Team Leadership
Vendor Management
Customer Satisfaction
Outsourcing
Team Building
Six Sigma
Sales Operations
Training
CRM
Performance Management
Change Management
Business Process Improvement
Account Management
Employee Training
Call Centers
Project Management
Quality Assurance
Strategic Planning
Employee Relations
Recruiting
Program Management
Healthcare
Contact Centers
Continuous Improvement
Contract Management
Salesforce.com
Contract Negotiation
Construction Management
Strategic Thinking
Strategic Leadership
Problem Solving
Microsoft Excel
Michelle Demonte Summary
Michelle Demonte, based in Atlanta, GA, US, is currently a Vice President Surrogate Engagement at ConceiveAbilities. Michelle Demonte brings experience from previous roles at Modivcare and Interactive Health, Inc. Michelle Demonte holds a 2024 - 2027 University of Phoenix. With a robust skill set that includes Customer Success, Efficiency Optimization, Internal & External Clients, Key Performance Indicators, Presentations and more. Michelle Demonte has 2 emails and 4 mobile phone numbers on RocketReach.
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