Michelle Cutler Email & Phone Number
VP Customer Care, Shared Services @ Astound Broadband
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Michelle Cutler Location
- Moosic, PA, US
Michelle Cutler Work
- 2021 -now VP Customer Care, Shared Services @
- 2021 -2024 VP Customer Care, Shared Services @
- 2018 -2024 VP, Customer Care Sales and Support Center @
- 2012 -2018 Director Customer Care and VP of Customer Care @ Altice USA (Formerly Suddenlink Communications)
- 2010 -2012 Director, Call Center Strategy @ Time Warner Cable (formerly Insight Communications)
- 2010 -2012 Director, Call Center Strategy for Insight Communications @ Cable Center Customer Care Committee - C5
- 2006 -2009 Sr Director Customer Care @
- 2005 -2006 Area Director of Fulfillment @
Michelle Cutler Skills
- Process Improvement
- Customer Experience
- Budgets
- Leadership Development
- Operational Efficiency
- Financial Forecasting
- Call Center
- Telecommunications
- Workforce Management
- Vendor Management
- Customer Satisfaction
- Cross-functional Team Leadership
- Operations Management
- Customer Retention
- Team Building
- VoIP
- Performance Management
- Team Leadership
- Change Management
- Strategic Planning
- Continuous Improvement
- Billing Systems
- IT Management
- Marketing
- Business Planning
- Customer Service
- Call Centers
- Leadership
- Management
- Training
- Strategy
- Human Resources
- Forecasting
- Integration
- Business Process Improvement
- Contact Centers
- Communications
- Cross Functional Team Leadership
Michelle Cutler Summary
- Michelle Cutler, based in Moosic, PA, US, is currently a VP Customer Care, Shared Services at Astound Broadband. Michelle Cutler brings experience from previous roles at RCN, Altice USA (Formerly Suddenlink Communications) and Time Warner Cable (formerly Insight Communications). With a robust skill set that includes Process Improvement, Customer Experience, Budgets, Leadership Development, Operational Efficiency and more. Michelle Cutler has 1 emails and 5 mobile phone numbers on RocketReach.
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