2014 -2021 Manager, Business Performance Consulting @
2013 -2014 Branch Manager @
2012 -2013 Facilitator and Coach @
2010 -2012 Trainer- Learning and Development @
2009 -2010 Facilitator and Coach @
2006 -2009 Call Centre Team Leader @
2005 -2006 Service Recovery Consultant @
Michelle Craddock Education
University of South Africa/Universiteit van Suid-Afrika
Bachelor of Commerce (BCom) (Industrial and Organizational Psychology)
2013-2017
Waverley Girls' High School 1995-2000
Michelle Craddock Skills
Microsoft Office
Excel
Customer Service
Word
Customer Relations
Large Group Facilitation
six sigma accredited
Coaching Staff
Flawless Consulting
Prosci Change Management
Leadership
Management
Coaching
Change Management
Call Centers
Business Process Improvement
Stakeholder Management
Business Analysis
Risk Management
Banking
Performance Management
Microsoft Excel
Microsoft Word
Project Management
Digital Marketing
Strategic Planning
Michelle Craddock Summary
Michelle Craddock, based in Johannesburg, GP, ZA, is currently a Senior Specialist Third Party Risk at Standard Bank South Africa. Michelle Craddock brings experience from previous roles at Standard Bank Group and Standard Bank South Africa. Michelle Craddock holds a 2013 - 2017 Bachelor of Commerce (BCom) in Industrial and Organizational Psychology @ University of South Africa/Universiteit van Suid-Afrika. With a robust skill set that includes Microsoft Office, Excel, Customer Service, Word, Customer Relations and more. Michelle Craddock has 2 emails on RocketReach.
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