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Michelle Cox Location
Columbus, OH, US
Michelle Cox Work
Director Staff Operations @ (October 2025 - Present)
Director, Business Management Operations @ (September 2023 - June 2025)
Sr. Cybersecurity Consultant @ (January 2023 - September 2023)
Agile Program Manager (IT) @ (April 2022 - December 2022)
IT Compliance Manager @ (April 2021 - April 2022)
Production Change Control and Incident Manager @ (July 2018 - April 2021)
Program Manager (rotational role in parallel with CI Specialist Role) @ (January 2018 - July 2018)
Sr. Continuous Improvement Specialist @ (June 2013 - July 2018)
Sr Telecommunications Analyst @ (August 2011 - June 2013)
Telecommunications Engineer @ (November 2008 - July 2011)
Project Account Manager @ IP Voice Networks (April 2007 - October 2008)
Services Coordinator @ (May 2006 - October 2006)
Telecommunications Analyst @ Ohio Public Employees Retirement System (OPERS) (January 2002 - October 2005)
Sr. Telecommunications Analyst @ (January 1996 - January 2000)
Michelle Cox Education
Columbus State Community College
Art/Art Studies ( General)
2015
Reynoldsburg High School 1989
Michelle Cox Skills
Business Process Improvement
Analysis
Avaya
Call Centers
Call Center
Telephony
Telecommunications
VoIP
Management
Vendor Management
IVR
Lean Six Sigma
Project Management
Project Planning
Avaya Technologies
Contact Centers
Avaya Products
Voice over IP (VoIP)
Voice Over Ip Voip
Process Improvement
Integration
Voice Over Ip
Michelle Cox Summary
Michelle Cox, based in Columbus, OH, US, is currently a Director Staff Operations at Nationwide. Michelle Cox brings experience from previous roles at Orion Innovation and Grange Insurance. Michelle Cox holds a Art/Art Studies in General @ Columbus State Community College. With a robust skill set that includes Business Process Improvement, Analysis, Avaya, Call Centers, Call Center and more. Michelle Cox has 1 emails and 2 mobile phone numbers on RocketReach.
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