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Michelle Chen Location
Shanghai, China
Michelle Chen Work
2015 -now SAP SaaS Cloud Operation (server management) L2 CHN Team Lead and Manager @
2013 -2015 SAP Cloud Infrastructure Management - L2 CHN Team Lead @
2012 -2013 Helpdesk Team Leader and Group VIP Support @ Coca-Cola Bottling Investment Group
2011 -2012 Helpdesk Coach @
2010 -2011 Helpdesk Engineer @
2010 -2010 IT Engineer @
Michelle Chen Education
Shanghai Jiao Tong University
Bachelor's degree (Business English)
2012-2014
Hunan Vocational Colleague of Commerce
Associate's degree (Computer Systems Networking and Telecommunications)
2007-2010
Michelle Chen Skills
Inventory Management
Team Leadership
Microsoft Office
Technical Documentation
Customer Service Operations
VIP Services
Help Desk Support
Optimization
Domain Controller
Microsoft Exchange
ITIL
Business Value
Professional Services
SOP development
Lotus Notes
Sophos
Cloud Computing
Networking
IT Management
Michelle Chen Summary
Michelle Chen, based in Shanghai, China, is currently a SAP SaaS Cloud Operation (server management) L2 CHN Team Lead and Manager at itelligence. Michelle Chen brings experience from previous roles at Wilmar International, Coca-Cola Bottling Investment Group and Freudenberg IT LP. Michelle Chen holds a 2012 - 2014 Bachelor's degree in Business English @ Shanghai Jiao Tong University. With a robust skill set that includes Inventory Management, Team Leadership, Microsoft Office, Technical Documentation, Customer Service Operations and more. Michelle Chen has 1 emails on RocketReach.
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