Michelle Chan Email
Head of Customer and Provider Experience @ Pelago
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Michelle Chan Location
- Singapore
Michelle Chan Work
- 2020 -now Head of Customer and Provider Experience @
- 2018 -2020 Regional Customer Success (Customer Experience) Program Manager @
- 2015 -2018 Senior Community Operations Manager, Regional Lead Southeast Asia Uber Eats @
- 2014 -2015 MBA, Class of 2016 @
- 2015 -2015 Associate Consultant (Summer Internship) @
- 2012 -2015 Senior Group Franchise Manager @ Les Amis Group
- 2011 -2012 Consultant in Legal Division @
- 2006 -2011 Station Manager Kuala Lumpur, Station Manager Manchester, Assistant Station Manager Los Angeles @
- 2005 -2006 Human Resources Executive @
Michelle Chan Education
- The Singersongwriter Music College (TSMC)
Diploma in Songwriting and Music Production
2021-2023 - National University of Singapore
Master of Business Administration (M.B.A.) (Entrepreneurial Lead, LeanLaunchPad@SG, NUS Enterprise)
2014-2016 - 清华大学经济管理学院 Tsinghua University School of Economics and Management
(MBA Summer Exchange Program)
2015-2015 - Nanyang Technological University
Bachelor of Business (Hons) (Human Resources Consulting)
2002-2005 - Raffles Junior College 2000-2001
Michelle Chan Skills
- Analysis
- Market Entry
- Training
- Talent Management
- Negotiation
- Market Analysis
- Consulting
- Operations Management
- Microsoft Word
- Microsoft Excel
- Management
- Sales
- Human Resources
- Recruiting
- Strategic Planning
- Talent Acquisition
- International Expansion
- Market Research
- New Business Development
- Entrepreneurship
- Business Strategy
- Business Development
- Customer Experience
- Project Management
- Start Ups
- Operations Excellence
Michelle Chan Summary
- Michelle Chan, based in Singapore, is currently a Head of Customer and Provider Experience at Pelago. Michelle Chan brings experience from previous roles at GrabFood, Uber, National University of Singapore and FT Consulting. Michelle Chan holds a 2021 - 2023 Diploma in Songwriting and Music Production @ The Singersongwriter Music College (TSMC). With a robust skill set that includes Analysis, Market Entry, Training, Talent Management, Negotiation and more. Michelle Chan has 2 emails on RocketReach.
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