Senior Technical Support Analyst @ (November 2020 - April 2021)
Technical Support Analyst @ (November 2017 - November 2020)
Elite Care Specialist @ Fleetmatics A Verizon Company (July 2016 - November 2017)
Customer Service Representative @ (May 2015 - July 2016)
Store Manager @ Chestnut Land Company (May 2011 - May 2015)
Team Lead @ Chestnut Land Company (January 2005 - May 2011)
Cashier @ Chestnut Land Company (November 2003 - January 2005)
Michelle Broadhurst Education
Lakeland Community College Est
AAS (Financial Accounting; Accounting)
Michelle Broadhurst Skills
Software Project Management
Analytical Skills
Customer Experience
Microsoft Azure
SQL
Customer Service
Microsoft Office
Sales
Fleet Operations
• Creative problem solver with the ability to balance workloads efficiently
• Proficient in Customer Relationship Management (CRM) software (Salesforce)
• Ability to work in a constantly changing work environment, Versatile & Adaptable to change
• Able to learn programs and processes quickly while being detailed and task oriented
• Quality Assurance Execution
• Self-Management meet and exceed goals
• Strategic planning-Execution across all levels while building collaborative relationships
• Leadership training and skills
Communication
Time Management
Skilled Multi-tasker
Creative Problem Solving
Phone Etiquette
Problem Solving
Customer Support
Customer-focused Service
Michelle Broadhurst Summary
Michelle Broadhurst, based in Painesville, OH, US, is currently a Senior Deployment Specialist at Motorcity Systems. Michelle Broadhurst brings experience from previous roles at Trimble Transportation, Fleetmatics A Verizon Company and Fleetmatics. Michelle Broadhurst holds a AAS in Financial Accounting; Accounting @ Lakeland Community College Est. With a robust skill set that includes Software Project Management, Analytical Skills, Customer Experience, Microsoft Azure, SQL and more. Michelle Broadhurst has 3 emails and 1 mobile phone numbers on RocketReach.
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