Circular Economy Strategic Advisor @ Next Best Life (June 2023 - Present)
Terra.do, Climate Fellow @ (April 2023 - June 2023)
Senior Principal Success Manager, Portfolio Strategy and Ops @ (February 2018 - March 2023)
Senior Principal Success Manager, Signature Customers @ (August 2017 - January 2018)
Principal Customer Success Manager, Success at Scale @ (October 2015 - July 2017)
Senior Project Manager, Customer Community Implementations @ (February 2012 - April 2015)
Project Manager, Product Manager, Program Manager @ (September 2007 - February 2012)
Michelle Baack Education
Terra.do
Climate Fellow in the Climate Change: Learning for Action program: Circularity & Zero Waste focus
2023-2023
University of California, Berkeley, Haas School of Business
Bachelor of Science (Business Administration)
Michelle Baack Skills
Account Management
Anthropic Claude
Artificial Intelligence (AI)
At-Scale Customer Success
Business Analysis
Business Process
Business Strategy
CRM software
Circular Economy
Client Onboarding
Community Sites
Consulting
Cross-Selling
Cross-functional Team Leadership
Customer Advocacy
Customer Experience Transformation
Customer Marketing
Customer Onboarding
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Customer Success
Data Intelligence
Database Design
Digital Transformation
Enterprise Software
Go-to-Market Strategy
Information Technology
Integration
Leadership
Management
Microsoft Word
Operational Strategy
Operations Management
Problem Solving
Process Improvement
Process Optimization
Product Management
Program Development
Program Management
Project Management
Project Planning
Quality Assurance
Requirements Analysis
Requirements Gathering
Salesforce.com
Software
Software Development
Software as a Service (SaaS)
Start-up Consulting
Strategic Planning
Strategy
Team Building
Team Leadership
Testing
User Experience
Web Applications
Customer Relationship Management Crm
Virtual Teams
Software as a Service
Cross Functional Team Leadership
SaaS
Software Project Management
CRM
Customer Relationship Management
Michelle Baack Summary
Michelle Baack, based in California, United States, is currently a Senior Adoption Marketing Manager at Adobe. Michelle Baack brings experience from previous roles at Next Best Life, Terra.do and Salesforce. Michelle Baack holds a 2023 - 2023 Climate Fellow in the Climate Change: Learning for Action program: Circularity & Zero Waste focus @ Terra.do. With a robust skill set that includes Account Management, Anthropic Claude, Artificial Intelligence (AI), At-Scale Customer Success, Business Analysis and more. Michelle Baack has 3 emails and 2 mobile phone numbers on RocketReach.
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