Customer Service Representative Team Lead @ A.L. GROUP - Automotive Filtration (March 2019 - August 2024)
Customer Service Supervisor @ CMI Media Management (aka Cine Magnetics, Inc.) (September 1999 - December 2016)
Michele Stephens Skills
Account Management
Accountability
Analytical Skills
Attention to Detail
Collaborative Problem Solving
Communication
Critical Thinking
Customer Experience
Customer Interaction
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Representatives
Customer Support
Customer-Focused Service
Enterprise Resource Planning (ERP)
Entertainment
Film
HD Video
Inside Sales
Internal Communications
Interpersonal Skills
Key Performance Indicators
Leadership
Management
Manufacturing
Marketing Strategy
Microsoft Office
Multitasking
New Media
Operations Process Improvement
Order Entry
Order Fulfillment
Order Management
Order Processing
Organization Skills
People Management
Phone Etiquette
Problem Solving
Process Efficiency
Process Enhancement
Production Planning
Professional Communication
Project Management
Relationship Building
Reliability
Sage 300 ERP
Sales Order Processing
Schedules
Scheduling
Security Protocols
Self starter
Skilled Multi-tasker
Supply Chain Operations
Team Building
Team Effectiveness
Team Leadership
Team Management
Teamwork
Time Management
Video Editing
Video Post-Production
Written Communication
Michele Stephens Summary
Michele Stephens, based in Simpsonville, SC, US, is currently a Customer C.A.R.E. Relationship Specialist at Essential Cabinetry Group. Michele Stephens brings experience from previous roles at A.L. GROUP - Automotive Filtration and CMI Media Management (aka Cine Magnetics, Inc.). With a robust skill set that includes Account Management, Accountability, Analytical Skills, Attention to Detail, Collaborative Problem Solving and more. Michele Stephens has 2 emails and 2 mobile phone numbers on RocketReach.
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