Michele Smith Email & Phone Number
Technical Account Manager and Compliance Manager @ Boston Networks
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Michele Smith Location
- Millville, NJ, US
Michele Smith Work
- 2023 -now Technical Account Manager and Compliance Manager @
- 2021 -2023 Information Technology Help Desk Manager @
- 2021 -now Board Memeber @
- 2021 -now Advisory Committee Member @
- 2013 -now Executive Director @ Marshall R. Smith Childhood Cancer Foundation
- 2019 -2020 Operations Manager @
- 2018 -2019 Operations Manager @
- 2015 -2018 Incident and Problem Operations – IT Incident Manager @
- 2014 -2015 Principle systems administrator @
- 2012 -2014 Incident Management Analyst @
- 2012 -2012 Business Analyst @
- 2011 -2012 Major Incident Manager @
- 2008 -2011 Grants Specialist @
Michele Smith Education
- McDaniel College
Psychology (German Business)
2004-2008
Michele Smith Skills
- ConnectWise Sell
- BrightGauge
- ConnectWise Automate
- ConnectWise Control
- ConnectWise Command
- ConnectWise Manage
- Government Contracting
- Technical Writing
- Government
- Security Clearance
- Software Documentation
- Analysis
- Data Analysis
- Visio
- Business Analysis
- Policy
- Access
- Business Process
- Research
- Databases
- Management
- Troubleshooting
- Process Improvement
- SQL
- Writing
- Cards
- Help Desk Support
- Syntax
- Units
- Restore
- Conduit
- Service Desk
- Debugging
- Nortel
- Technical Assistance
- Media Analysis
- System Applications
- Community
- Programmatic
- Incident Management
- Agile Methodologies
- Procedural
- Language Development
- Support Teams
- Structure
- Data Mapping
- Executive Positions
- High End
- Construction
- Complaints
- Business Requirements
- Windows XP
- Customer Support
- Assessment
- Windows 7
- Google Analytics
- Nih
- Dictionaries
- Shoot
- Design
- Cit
- Science
- German
- Calls
- Assurance
- Desktop Computers
- Descriptions
- Sop
- Resolve
- Routing
- Aid
- Section 508
- Functional Requirements
- Deliverance
- Visa
- Monitors
- Citizenship
- Hard Drives
- SharePoint
- Accounting
- Workflow
- Agenda
- Site Visits
- Incident Response
- Outages
- Reconcile
- RoboHelp
- Photoshop
- Networking
- System
- Telecommunications
- Business Services
- English
- Bilingual
- Baltimore
- Sage Act
- Reports
- Mechanics
- MAP
- Contract Work
- UPS systems
- Microsoft Office
- Multi Tasked
- Microsoft Excel
- VSS
- Testing
- Training
- BMC Remedy
- Microsoft Publisher
- Customer Service
- Artifacts
- Sla
- Enterprise Software
- Technical Vision
- Confidentiality
- Surveying
- Problem Analysis
- Institutes
- Classes Taken
- Extract
- Image
- Natural Language
- Documentation
- VPN
- System Monitoring
- Service Providers
- Reporting
- Incident
- Coe
- Lessons Learned
- Call Centers
- Informatica
- Microsoft
- Problem Management
- Written
- Business Continuity Planning
- GUI
- Concepts
- Information Technology
- Customer Relations
- ETL
- Workstations
- 24X7
- Controllers
- DOS
- Applications
- Communication
- Schedules
- User Friendly
- Browsers
- Vast
- Technical Writers
- Requirements Workshops
- Digital Imaging
- Operations
- Summaries
- HTML
- Usability
- Triage
- Subject Matter Experts
- Software Testing
- Phishing
- Change Management
- Timelines
- TFS
- Technical Support
- Metadata
- Project
- Data Dictionary
- Low Level Programming
- WebTrends Analytics
- Dashboard
- Web Testing
- Grammar
- Utility
- Country
- Internal Audit
- Banking
- International
- Conflicts
- Ticketing
- Business Units
- Code
- Data Warehousing
- Personnel Management
- Analyze Information
- Administrative Work
- Cables
- ITIL
- System Development
- Interfaces
- Computer Network Operations
- Reviews
- Grants
- Electronics
- Microsoft SQL Server
- Connectivity
- Internal Customers
- Windows Vista
- Regression Testing
- Software
- Sensitive Information
- Award Winner
- Outlook
- Addressing
- Psychology
- Relationship Building
- Microsoft Word
- Procedures Documentation
- Test Cases
- Parties
- Network Communications
- Agents
- Public Trust
- Subjects
- Interviews
- Invoicing
- Refrigeration
- Work Independently
- Trojans
- Transmit
- Technical Issues
- Foundations
- Software Development
- Meetings
- Templates
- Mock
- Abstraction
- Eligibility
- Transform
- Bridge
- Employee Benefits
- Prototype
- Property and Casualty Insurance
- General Insurance
- Casualty Insurance
- Insurance
- Legal Liability
- Commercial Lines
- Umbrella Insurance
- Professional Liability
- Meeting Scheduling
- Commercial Insurance
- Underwriting
- Casualty
- Liability
- Claim
- Meeting Preparations
- Event Planning
- Organizing Meetings
- Coordinating Meetings
Michele Smith Summary
- Michele Smith, based in Millville, NJ, US, is currently a Technical Account Manager and Compliance Manager at Boston Networks. Michele Smith brings experience from previous roles at Boston Networks, InfraGard and Marshall R. Smith Childhood Cancer Foundation. Michele Smith holds a 2004 - 2008 Psychology in German Business @ McDaniel College. With a robust skill set that includes ConnectWise Sell, BrightGauge, ConnectWise Automate, ConnectWise Control, ConnectWise Command and more. Michele Smith has 4 emails and 1 mobile phone numbers on RocketReach.
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Top Boston Networks Employees
Andrew Giles
CEO
Malden, MA, US
Michele Smith
Technical Account Manager and Compliance Manager
Millville, NJ, US
Jared Watson
President
Boston, MA, US
Michael Trombly
Systems Administrator, Network Architect
Manchester, NH, US
Mason Camille
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Medford, MA, US
Gabe Holmes
Service Desk Supervisor
Boston, MA, US
Peter Mai
Senior System Administrator
Santa Ana, CA, US
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