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Michèle Simpson Location
Ottawa, ON, CA
Michèle Simpson Work
Team Lead @ (April 2026 - Present)
Technical Advisor @ (November 2024 - April 2026)
Acting Manager @ (March 2025 - June 2025)
Project Manager - Networks and Security Services Branch - Infrastructure Fit-ups @ (June 2018 - October 2024)
Project Coordinator @ (January 2017 - June 2018)
Director @ Impaired Speed Skating Association of Canada (September 2013 - November 2016)
Project Manager - VoIP Implementation @ (April 2014 - October 2016)
Project Coordinator and Business Analyst Building re-location project @ (December 2013 - April 2014)
Business Analyst @ (November 2010 - December 2013)
Team Lead - Logistics @ (March 2012 - June 2012)
Service Desk Operations - Team Lead @ (January 2008 - November 2010)
Helpdesk Analyst @ (July 2006 - January 2008)
Call centre technical support @ Bell Business Internet (November 2005 - July 2006)
Field Services Technician @ Disticom Systems Ltd (June 1997 - September 2000)
Help Desk Agent @ Canada Post Corporation (June 1996 - June 1997)
RMS and Admin Clerk - Class B @ (November 1987 - March 1995)
Michèle Simpson Education
École secondaire Le Carrefour 1983-1984
Michèle Simpson Skills
PowerPoint
SAP
SharePoint
Scuba Diving
ITIL
VoIP
Windows
Networking
ITIL V3
Customer Satisfaction
Telecommunications
Business Analysis
Software Documentation
Vendor Management
Team Leadership
Process Improvement
System Administration
Visio
Gcdocs
Quality Assurance
Strategic Planning
Strategy
Active Directory Experience
Microsoft Office
Voice Over Ip Voip
WebEx
CA Clarity
Program Management
Microsoft Excel
Marketing
Business Process
Training
Change Management
Disaster Recovery
Customer Service
Technical Support
Project Planning
Software Asset
Business Process Improvement
Project Management
Research
Security
Call Centers
Analysis
IT Service Management
Windows 7 Migration
Rdims
Avaya IP Telephony
Cisco VoIP
Bugzilla
Microsoft Project
Windows 10 Migration
System Center Configuration Manager Sccm
Zenworks
Voice Over Ip
System Center Configuration Manager
Michèle Simpson Summary
Michèle Simpson, based in Ottawa, ON, CA, is currently a Team Lead at Department of National Defence/Ministère de la défense nationale. Michèle Simpson brings experience from previous roles at Public Services and Procurement Canada | Services publics et Approvisionnement C, Shared Services Canada | Services partagés Canada and Public Service Commission of Canada. Michèle Simpson holds a 1983 - 1984 École secondaire Le Carrefour. With a robust skill set that includes PowerPoint, SAP, SharePoint, Scuba Diving, ITIL and more. Michèle Simpson has 2 emails on RocketReach.
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