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Michele Robinson Location
Hawksworth, England, GB
Michele Robinson Work
Head Of Operational Customer Experience @ (July 2019 - Present)
Head Of Customer Experience @ (December 2016 - Present)
Head of Operational Delivery @ (July 2016 - Present)
Employee Engagement Manager @ (June 2011 - March 2013)
Customer Strategy Manager, OnStream @ (June 2009 - June 2011)
Commercial Manager @ (January 2005 - January 2008)
General Manager @ (January 2000 - January 2004)
Project Manager @ (January 1998 - January 2000)
Michele Robinson Education
University of Huddersfield
Bachelor Of Arts (Business Finance)
Michele Robinson Skills
Business Analysis
Business Process
Business Process Improvement
Business Transformation
CRM
Change Management
Coaching
Contract Management
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Employee Engagement
Energy
Management
Process Improvement
Program Management
Project Delivery
Project Management
Project Planning
Smart Metering
Stakeholder Management
Strategic Communications
Strategy
Team Management
Michele Robinson Summary
Michele Robinson, based in Hawksworth, England, GB, is currently a Head Of Operational Customer Experience at Yorkshire Water. Michele Robinson brings experience from previous roles at National Grid Smart and National Grid. Michele Robinson holds a Bachelor Of Arts in Business Finance @ University of Huddersfield. With a robust skill set that includes Business Analysis, Business Process, Business Process Improvement, Business Transformation, CRM and more. Michele Robinson has 1 mobile phone numbers on RocketReach.
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