Supervisor @ 21st Century Ins (January 2005 - January 2009)
Team Lead @ Sprint (June 1997 - July 2005)
Manager @ Citicorp Credit Services (October 1994 - June 1997)
Michele Peek Skills
Quality Assurance
Workforce Management
Employee Relations
Policy
Process Improvement
User Acceptance Testing
Call Center
Call Centers
Customer Retention
Coaching
Insurance
Outsourcing
Contact Centers
Analysis
Leadership
Troubleshooting
Vendor Management
Management
Business Process Improvement
Michele Peek Summary
Michele Peek, based in Keller, TX, US, is currently a Manager, Operations Vendor Relations at Think Finance. Michele Peek brings experience from previous roles at Think Finance, 21st Century Insurance, 21st Century Ins and Sprint. With a robust skill set that includes Quality Assurance, Workforce Management, Employee Relations, Policy, Process Improvement and more. Michele Peek has 2 emails and 4 mobile phone numbers on RocketReach.
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