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Michele McBride Location
Cleveland, OH, US
Michele McBride Work
Global Director, Renewal Center Strategy and Transformation @ (January 2021 - Present)
Lead, Strategic Operations and Programs Global Business Operations @ (August 2019 - January 2021)
Global Business Process Expert - Release Management @ (August 2018 - August 2019)
Senior Customer Engagement Executive at Sap Customer Experience @ (February 2016 - August 2018)
Project Manager and Analyst @ (January 2015 - January 2016)
Michele McBride Education
Jack Welch Management Institute
Master of Business Administration
2018-2020
The Evergreen State College
Bachelors (Organizational Leadership)
Michele McBride Skills
CS operations
Strategic Planning
Customer Retention
Renewals
Business Transformation
Customer Success
Go-to-Market Strategy
Business Process Improvement
Customer Focused Design
Change Management
Agile Project Management
Project Management
Program Management
Software Implementation
Sales and Marketing
Key Account Relationship Management
Strategic Communications
Analytical Skills
SaaS
Enterprise Software
Entrepreneurship
CRM
Management
Training
Marketing Communications
New Business Development
Salesforce.com
Leadership
Higher Education
Program Development
Team Building
Writing
Client Relationship Building
Strategy
Process Improvement
Social Media
Client Communication
Fundraising
Organizational Development
Customer Service
Chicago Style
International Conferences
Customer Relationship Management
Relationship Marketing
Manage Client Relationships
Sales
Marketing
Account Management
Marketing Strategy
Michele McBride Summary
Michele McBride, based in Cleveland, OH, US, is currently a Global Director, Renewal Center Strategy and Transformation at Sap. Michele McBride brings experience from previous roles at Sap and Cardinal Health. Michele McBride holds a 2018 - 2020 Master of Business Administration @ Jack Welch Management Institute. With a robust skill set that includes CS operations, Strategic Planning, Customer Retention, Renewals, Business Transformation and more. Michele McBride has 2 emails and 2 mobile phone numbers on RocketReach.
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