Michele Gray Email
Enterprise Portfolio Change Manager, Customer Solutions @ Westpac
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Michele Gray Location
- Adelaide, SA, AU
Michele Gray Work
- 2022 -now Enterprise Portfolio Change Manager, Customer Solutions @
- 2021 -now Enterprise Portfolio Change Manager, Customer Assist @
- 2017 -2021 Partners Change Manager, Customer Assist @
- 2016 -2017 People Advocacy Manager, Customer Assist @
- 2014 -2016 Quality Manager, Collections @
- 2014 -2015 Capability Manager, Collections @
- 2013 -2014 Client Operations Manager, Collections @
- 2012 -2013 Contact Centre Manager, Collections @
- 2010 -2012 Third Party Vendor Manager, Collections @
- 2009 -2011 Co-Program Manager, Collections Leadership Development Program @
- 2002 -2010 Westpac, Collections @
Michele Gray Education
- christie&betro
Diploma of Management
2010-2011 - christie&betro
Cert IV in Front Line Management
2009-2010
Michele Gray Skills
- Leadership
- Customer Experience
- Banking
- Offshore Management
- Stakeholder Management
- Business Transformation
- Employee Engagement
- Business Relationship Management
- Relationship Management
- Collections
- Vendor Management
- Finance
- Quality Assurance
- Strategy
- Microsoft Office
- Operations Management
- Contact Centers
- Leadership Development
- Change Management
- Customer Service
- Governance
- Business Process Improvement
- Third Party Vendor Management
- Research
- Call Centers
- Performance Management
- Creative Direction
- Design Strategy
- Product Design
- Industrial Design
- Sketching
- Interaction Design
- Design Management
- Concept Development
- Design Thinking
- Concept Design
- Graphic Design
- Interior Design
- Kitchen and Bath Design
- Marketing
- New Business Development
- Project Management
- Sales
Michele Gray Summary
- Michele Gray, based in Adelaide, SA, AU, is currently a Enterprise Portfolio Change Manager, Customer Solutions at Westpac. Michele Gray brings experience from previous roles at Westpac. Michele Gray holds a 2010 - 2011 Diploma of Management @ christie&betro. With a robust skill set that includes Leadership, Customer Experience, Banking, Offshore Management, Stakeholder Management and more. Michele Gray has 3 emails on RocketReach.
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