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Michele Gordon-Pace Location
Miami, FL, US
Michele Gordon-Pace Work
Sr. Manager, App, Dev and Support @ (June 2004 - Present)
Director, App Dev and Support @ (June 2004 - June 2004)
Sr. Business Analyst @ PRC, LLC (June 2000 - June 2004)
Implementation Manager - GEAC-Interealty @ (January 1995 - June 2000)
Data Center Manager @ Eastern Financial Florida Credit Union (now known as Space Coast Credit Union) (January 1985 - January 1995)
Michele Gordon-Pace Education
University of South Florida
BA (Mass Communications)
1973-1977
Michele Gordon-Pace Skills
BPO
Customer Experience
Workforce Management
Call Center Development
Outsourcing
Inbound Marketing
Customer Satisfaction
Business Analysis
Project Management
Customer Service
Telemarketing
Business Process Improvement
Management
Cross-functional Team Leadership
Customer Retention
Program Management
Vendor Management
Process Improvement
Call Centers
CRM
Customer Relationship Management (CRM)
Business Process Outsourcing (BPO)
Contact Centers
Microsoft Office
Strategy
SQL
Business Process Outsourcing Bpo
Customer Relationship Management Crm
Training
Information Systems
Strategic Planning
Cross Functional Team Leadership
Customer Relationship Management
Business Process Outsourcing
Michele Gordon-Pace Summary
Michele Gordon-Pace, based in Miami, FL, US, is currently a Sr. Manager, App, Dev and Support at Conduent. Michele Gordon-Pace brings experience from previous roles at Conduent, PRC, LLC, Geac and Eastern Financial Florida Credit Union (now known as Space Coast Credit Union). Michele Gordon-Pace holds a 1973 - 1977 BA in Mass Communications @ University of South Florida. With a robust skill set that includes BPO, Customer Experience, Workforce Management, Call Center Development, Outsourcing and more. Michele Gordon-Pace has 3 emails and 1 mobile phone numbers on RocketReach.
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