Michele Ford Email & Phone Number
Information Technology Client Services Manager @ 22nd Century Technologies Inc.
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Michele Ford Location
- Joint Base Andrews, MD, US
Michele Ford Work
- 2020 -now Information Technology Client Services Manager @
- 2018 -2020 Customer Support Lead @
- 2018 -2018 Manager End User Services and Site Lead @
- 2016 -2018 Manager End User Services @
- 2015 -2018 IT Operations Help Desk Manager @ Choisys Technology at DMDC
- 2014 -2015 Systems Enterprise Help Desk Manager @
- 2012 -2014 Systems Enterprise Helpdesk East Coast Site Lead @
- 2011 -2012 Helpdesk Supervisor @ MMC Group Hewlett Packard
- 2008 -2010 Customer Account Executive @
- 2000 -2007 Central Office Technician @
Michele Ford Skills
- Help Desk Support
- Technical Support
- Active Directory
- VPN
- Troubleshooting
- Leadership
- VoIP
- Cisco Call Manager
- Customer Service
- Software Installation
- Team Leadership
- Management
- Microsoft Office
- BMC Remedy
- Unicenter Service Desk
- TCP/IP
- Report Writing
- Active DoD Secret Clearance
- Routers
- Remote Desktop
- Remote Access
- Software Updates
- Software Deployment
- Citrix
- Avaya Communication Manager
- Instructor-led Training
- Employee Training
- Employee Evaluation
- VDI
- Wireless Networking
- VTC
- Remote Troubleshooting
- Interviews
- Unix
- TL1
- OC3
- T3
- Alcatel
- Redback
- ATM networks
- Multiplexers
- Switches
- Daily Operations
- NOC
- Network Security
- Program Management
- DRA
- Windows 10
- Windows 11
Michele Ford Summary
- Michele Ford, based in Joint Base Andrews, MD, US, is currently a Information Technology Client Services Manager at 22nd Century Technologies Inc.. Michele Ford brings experience from previous roles at Deloitte, Directviz Solutions, LLC, Choisys Technology, Inc. and Choisys Technology at DMDC. With a robust skill set that includes Help Desk Support, Technical Support, Active Directory, VPN, Troubleshooting and more. Michele Ford has 4 emails and 2 mobile phone numbers on RocketReach.
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