Michele Ferraz Email & Phone Number
PEOPLE SYSTEMS and DATA MANAGER @ Hearing Australia
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Michele Ferraz Location
- Sydney, NSW, AU
Michele Ferraz Work
- PEOPLE SYSTEMS and DATA MANAGER @ (July 2022 - Present)
- SENIOR DATA ANALYTICS and VISUALISATION SPECIALIST (+ SCRUM MASTER SYSTEM MODERNIZATION PROJECT) @ (December 2019 - July 2022)
- BUSINESS INSIGHTS and REPORTING DATA ANALYST @ (May 2016 - January 2022)
- CX and BUSINESS INSIGHTS @ (February 2012 - May 2016)
- CRM SPECIALIST and MARKETING and BUSINESS DEVELOPMENT @ Contract - Positions (November 2008 - February 2012)
- AFTER SALES DATA ANALYST - CRM (TEAM LEAD) @ (January 2002 - January 2008)
Michele Ferraz Education
- Harvard University
Data Science
2017-2020 - General Assembly Sydney
Data Analytics
2018-2019 - SAP
SAP Cloud for Customer (C4C)
2015-2015 - Universidade Paulista
Bachelor of Business Administration (B.B.A.) (Marketing (Major))
2006-2008 - Colegio Politecnico Bento Quirino
Information Technology (Information Technology)
1997-2000
Michele Ferraz Skills
- Management Consulting
- CRM
- Finance
- Sales Management
- Sales
- After Sales
- Customer Satisfaction
- Marketing Strategy
- Social Media Marketing
- Market Research
- Customer Retention
- Marketing
- Business Development
- Social Media
- Business Strategy
- Marketing Communications
- Negotiation
- Management
- Direct Marketing
- Team Leadership
- Digital Marketing
- Leadership
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Campaign Performance Analysis
- Stakeholder Engagement
- Stakeholder Management
- Propensity Modelling
- Strategic Insights
- Predictive Modeling
- Sentiment Analysis
- Reporting And Analysis
- Artificial Intelligence Ai
- Data Analysis
- CRM Databases
- Predictive Analytics
- Business Insights
- Tableau
- Data Visualization
- Budget Management
- Customer Lifecycle Management
- Customer Service
- Campaign Management
- Natural Language Processing Nlp
- SQL
- Teamwork
- Post Campaign Analysis
- Dashboard
- Analytics
- Machine Learning
- Microsoft Power Bi
- Customer Relationship Management
- Artificial Intelligence
- Natural Language Processing
Michele Ferraz Summary
- Michele Ferraz, based in Sydney, NSW, AU, is currently a PEOPLE SYSTEMS and DATA MANAGER at Hearing Australia. Michele Ferraz brings experience from previous roles at Hearing Australia, The Regus Group and Contract - Positions. Michele Ferraz holds a 2017 - 2020 Data Science @ Harvard University. With a robust skill set that includes Management Consulting, CRM, Finance, Sales Management, Sales and more. Michele Ferraz has 2 emails and 2 mobile phone numbers on RocketReach.
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Michele Ferraz
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