Michel Lai Email
Head of Information Technologies at Toyota Material Handling France @ Toyota Material Handling France
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Michel Lai Location
- Paris, FR
Michel Lai Work
- Head of Information Technologies at Toyota Material Handling France @ (February 2025 - Present)
- Teacher - Master 2 Business Development @ (January 2021 - Present)
- CEO-Customer Success and Operations Consulting @ (January 2019 - July 2025)
- Customer Success Director - Executive Interim Management @ (August 2024 - January 2025)
- Head of Delivery - Executive Interim Management @ (January 2024 - July 2024)
- Head of Customer Success - Executive Interim Management @ (July 2023 - January 2024)
- Escalation and Customer Sucess Management - Executive Interim Management @ (March 2022 - September 2022)
- Managing Director of LPDR Ingénierie - Director of BU Talent and Acquisition Management SaaS @ (June 2015 - September 2018)
- Vice-President Business Development - Workforce Management @ (October 2011 - June 2015)
- Hosted VoIP Services (SaaS) Business Unit, Director @ (October 2008 - December 2010)
- Head of Business Operations for Asia Pacific region, Director @ (April 2006 - October 2008)
- Project Director for Northern Europe - NetCentrex @ (March 2004 - April 2006)
- Project Manager - NetCentrex @ (May 2002 - March 2004)
- Team Leader - Advanced Technical Services @ Nortel Networks (January 1994 - January 2002)
Michel Lai Education
- Université Paris Cité
Diplôme d'Université (DU)
2025-2025 - HEC Paris
Executive MBA HEC Paris
2008-2009 - CPE Lyon
MSEE (Diplôme d'ingénieur)
1992 - Conservatoire national des arts et métiers - Cnam
Psychologue du travail et des organisations
2024 - Université Paris Dauphine - PSL
Certification d'Accompagnateur de Startups et de Projets d’Intrapreneuriat
2020 - Stanford University 2015
- Institut des hautes études de défense nationale (IHEDN)
Michel Lai Skills
- Adaptabilité
- Analytique
- Business Development
- Business-to-Business (BtoB)
- Change Management
- Commerce
- Communication
- Communication interpersonnelle
- Conception de l’expérience client
- Consolidation d’équipe
- Consulting
- Coordination de projet
- Cybersécurité
- Design organisationnel
- Développement commercial
- Développement de leadership
- Développement international
- Entrepreneuriat
- Entrepreneurship
- Expérience client
- Gestion de centres de profit
- Gestion de crise
- Gestion de la relation avec les partenaires
- Gestion de la relation client (CRM)
- Gestion de programmes
- Gestion de projet
- Gestion d’équipe
- Indicateurs clés de performance
- Innovation sur les modèles d’entreprise
- Intelligence artificielle (IA)
- Leadership
- Leadership d’équipe transverse
- Logiciel en tant que Service (SaaS)
- Management
- Management interculturel
- Marketing
- Marketing Strategy
- Marketing digital
- Mentorat
- New Business Development
- Négociations
- Partage des connaissances
- Planification de projets
- Pre-sales
- Propositions de valeur
- Relation client
- Relations avec les employés
- Responsabilité sociétale des entreprises (RSE)
- Ressources humaines (RH)
- SaaS
- Satisfaction client
- Services de santé
- Start-up
- Strategy
- Stratégie
- Stratégie marketing
- Succès client
- Suivi client
- Team Leadership
- Telecommunications
- Telecommunications Management
- Télécommunications
- Workforce Management
- Workforce Planning
Michel Lai Summary
- Michel Lai, based in Paris, FR, is currently a Head of Information Technologies at Toyota Material Handling France at Toyota Material Handling France. Michel Lai brings experience from previous roles at IAE Paris-Est, ERE.DIGITAL, CLEARGOALS and Evomunio. Michel Lai holds a 2025 - 2025 Diplôme d'Université (DU) @ Université Paris Cité. With a robust skill set that includes Adaptabilité, Analytique, Business Development, Business-to-Business (BtoB), Change Management and more. Michel Lai has 3 emails on RocketReach.
Looking for a different Michel Lai?
Find contact details for 700 million professionals.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co