Michal Piotrowski Email
Director of Operations and Customer Service @ PKO Leasing
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Michal Piotrowski Location
- Warsaw, PL
Michal Piotrowski Work
- Director of Operations and Customer Service @ (July 2019 - Present)
- Customer Service Director @ (February 2018 - February 2019)
- Customer Service Director @ Getin Leasing (December 2015 - January 2018)
- Customer Service Director @ (June 2013 - May 2015)
- Call Center Director and Call Center Office Head @ (June 2005 - May 2013)
- Head of the Debt Collections Unit @ (July 2001 - June 2005)
- Deputy Head of Debt Collections Unit @ (July 2000 - June 2001)
Michal Piotrowski Education
- Mannheim Business School
Leadership laboratory (Perspective Management Program)
2010-2010 - ESMT Berlin
Leadership Excellence Program (Economics)
2008-2009 - SGH Warsaw School of Economics
Master degree (Economics)
- SGH Warsaw School of Economics
Postgraduate (Management)
- Poznan University of Economics And Business
MBA
Michal Piotrowski Skills
- Customer Relations
- Strategic Planning
- Customer Experience
- Operations Management
- Change Management
- Collections
- Business Process
- Customer Service
- Management
- CRM
- Budgets
- Project Planning
- Call Centers
- Sales
- Team Management
- Contact Centers
- Telecommunications
- Product Management
- Strategy
- Business Analysis
- Business Strategy
- Mobile Devices
- Leadership
- Project Management
- Team Leadership
- Customer Retention
- Business Development
- Consulting
- Customer Satisfaction
- People Management
- Business Process Improvement
- B2B
- Outsourcing
- Sales Management
- Vendor Management
- Integration
- Negotiation
- Process Improvement
- New Business Development
- Customer Relationship Management Crm
- Customer Relationship Management
- Procesy Sprzedaży
Michal Piotrowski Summary
- Michal Piotrowski, based in Warsaw, PL, is currently a Director of Operations and Customer Service at PKO Leasing. Michal Piotrowski brings experience from previous roles at Idea Getin Leasing S.A., Getin Leasing and T-Mobile Polska. Michal Piotrowski holds a 2010 - 2010 Leadership laboratory in Perspective Management Program @ Mannheim Business School. With a robust skill set that includes Customer Relations, Strategic Planning, Customer Experience, Operations Management, Change Management and more. Michal Piotrowski has 2 emails on RocketReach.
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