Michal Ben-Dror Email
Senior Customer Success Manager @ GeoEdge
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Michal Ben-Dror Location
- Tel Aviv-Yafo, IL
Michal Ben-Dror Work
- Senior Customer Success Manager @ (January 2026 - Present)
- Customer Success Manager @ (June 2024 - December 2025)
- Customer Success Manager @ (January 2022 - May 2024)
- General Manager - Genesis Brand Centers NYC @ (October 2020 - June 2021)
- Customer Experience Manager - Genesis House @ (January 2020 - October 2020)
- Customer Experience Manager @ (May 2018 - September 2019)
- Front Office Manager @ (April 2017 - May 2018)
- Executive Lounge Manager @ (April 2014 - June 2016)
- Live Leader Program, Rooms Division @ (December 2012 - April 2014)
- Executive Lounge Concierge @ (February 2012 - July 2012)
Michal Ben-Dror Education
- HIM Business School
Postgraduate Diploma (Hotel Management)
2011-2011 - The College of Management Academic Studies
BA (Business Management)
2007-2010
Michal Ben-Dror Skills
- Cross-functional Team Leadership
- Customer Success
- Customer Experience
- Leadership
- Problem Solving
- Hospitality Management
- Change Management
- Rooms Division
- Front Office
- Hotel Management
- Opera
- Budgets
- Data Analysis
- Customer Satisfaction
- Food & Beverage
- Hospitality Industry
- Microsoft Office
- Guest Service Management
- Customer Service
- Team Leadership
- Training
- Customer Engagement
- English
- Spanish
- Strategic Leadership
- Business Development
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Support
- Coaching
- Organizational Culture
- Revenue Analysis
- P&L Management
- Survey Design
- Business Analysis
- Business Acumen
- Team Building
- Decision-Making
- CX
- Voice of the Customer
- Employee Relations
- Employee Training
- Luxury Travel
- Presentation Skills
- Relationship Building
- CSAT
- Microsoft PowerPoint
- Project Management
- Microsoft Word
- Relationship Development
Michal Ben-Dror Summary
- Michal Ben-Dror, based in Tel Aviv-Yafo, IL, is currently a Senior Customer Success Manager at GeoEdge. Michal Ben-Dror brings experience from previous roles at GeoEdge, Proggio - Project Portfolio Management Solution and Genesis Motor America. Michal Ben-Dror holds a 2011 - 2011 Postgraduate Diploma in Hotel Management @ HIM Business School. With a robust skill set that includes Cross-functional Team Leadership, Customer Success, Customer Experience, Leadership, Problem Solving and more. Michal Ben-Dror has 2 emails on RocketReach.
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Others Named Michal Ben-Dror
Michal Ben-Dror
Senior Customer Success Manager
Tel Aviv-Yafo, IL
Top GeoEdge Employees
Tobias Silber
Chief Business Officer
Tel Aviv-Yafo, IL
Alon Landau
Head of PreSales
Israel
James Byerly
Sr. Solutions Engineer
Dresher, PA, US
Amit Ari
VP R and D at GeoEdge
Tel Aviv District, Israel
Michal Ben-Dror
Senior Customer Success Manager
Tel Aviv-Yafo, IL
Guy Moreh
Director of R and D
Tel Aviv-Yafo, IL
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