2024 -
now Lead, Delivery Capability and Practice @
2020 -
2025 Change Management Specialist @
2017 -
2020 Operational Partnering Capability and Learning Lead - Manila @
2013 -
2017 Programme Lead: Learning Delivery and Performance and Outcomes Manager @
2009 -
2013 Senior Learning Specialist @
2000 -
2009 State Sales Site Team Leader @
1989 -
1991 Insurance Consultant @
1986 -
1989 Customer Services @ National Bank of New Zealand Ltd
Michaela Richards Education
New Plymouth Girls High School 1982
-
1986
Bell Block Primary School 1970
-
1981
Michaela Richards Skills
Training
Coaching
General Insurance
Insurance
Team Leadership
Management
Call Centers
Customer Service
Training Delivery
Workshop Facilitation
Sales Management
Business Process Improvement
Commercial Insurance
Change Management
Consulting
Marketing
Sales Leadership Training
Continuous Process Improvement
Microsoft SQL Server
Public Speaking
Project Management
Microsoft Word
Business Process
Sales Leadership
SQL
Michaela Richards Summary
Michaela Richards, based in New Zealand, is currently a Lead, Delivery Capability and Practice at IAG. Michaela Richards brings experience from previous roles at IAG. Michaela Richards holds a 1982 - 1986 New Plymouth Girls High School. With a robust skill set that includes Training, Coaching, General Insurance, Insurance, Team Leadership and more. Michaela Richards has 2 emails on RocketReach.
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