Michaela Pettersson Email & Phone Number
Customer Care Lead @ Hedepy
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Michaela Pettersson Location
- Prague, Czechia
Michaela Pettersson Work
- Customer Care Lead @ (May 2025 - Present)
- CS Quality Lead @ (August 2022 - February 2025)
- Customer Support Senior Team Lead @ (February 2020 - September 2022)
- Customer Support Team Lead @ (October 2018 - January 2020)
- Head of International Support @ (April 2018 - September 2018)
- Head of Customer Operations @ (October 2017 - April 2018)
- Head of Customer support @ (December 2014 - October 2017)
- Czech Marketing Manager @ Oring Limited (April 2013 - December 2014)
- Customer Service Agent @ (August 2010 - March 2013)
- Project Analyst and Administrator @ (September 2009 - June 2010)
- SSC Administrative Assistant @ (October 2008 - August 2009)
Michaela Pettersson Education
- Masarykova univerzita
Bc. (International Relations and European Studies)
2007-2012
Michaela Pettersson Skills
- Analytical Skills
- Business Process Analysis
- Business system analysis and integrations
- CRM
- Coaching
- Communication
- Customer Experience
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Service Training
- Customer Strategy
- Customer Support
- Czech
- English
- Gaming
- Interviewing
- Leadership
- Leadership Development
- MS Office
- Management
- Operations Management
- Performance Management
- Project Management
- Quality Assurance
- Quality Management
- Root Cause Analysis
- Situational Leadership
- Support Management
- Support Strategy
- Support Tools
- Team Leadership
- Team Management
- Team Mentoring
- Team Motivation
- Teamwork
- Written Communication
- Zendesk
- iGaming
- Marketing
- Affiliate Marketing
- Therapeutic Massage
- Holistic Massage
- Online Marketing
- Online Poker
- Web Design
- Translation
- Creative Writing
- Drupal
- Microsoft Publisher
- Microsoft Office
- HPSD
- Photography
- Photoshop
- PowerPoint
- Microsoft Excel
- Microsoft Word
- Research
- Strategy
Michaela Pettersson Summary
- Michaela Pettersson, based in Prague, Czechia, is currently a Customer Care Lead at Hedepy. Michaela Pettersson brings experience from previous roles at Bolt and StarOfService. Michaela Pettersson holds a 2007 - 2012 Bc. in International Relations and European Studies @ Masarykova univerzita. With a robust skill set that includes Analytical Skills, Business Process Analysis, Business system analysis and integrations, CRM, Coaching and more. Michaela Pettersson has 2 emails and 2 mobile phone numbers on RocketReach.
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