2023 -2023 Member Board of Directors and Vice President @ Downtown Orlando, D.T.O. Jazz Fest Inc. 501(c)(3)
2011 -2012 Manager of Call Center Technology @ Natures Products Inc.
2005 -2006 IT Manager @ Tropic Spiral Systems
1998 -2000 Production Support Manager @ Inktel Marketing
Michael Yuen Skills
Insurance
Term Life Insurance
Long-term Care
Health Insurance
Disability Insurance
Life Insurance
Employee Benefits
Brokers
Health Savings Accounts
Property & Casualty Insurance
Accident
Whole Life
Critical Illness
General Insurance
Universal Life
Commercial Insurance
Medicare
Fixed Annuities
Underwriting
Small Business
Benefits Administration
Workers Compensation
Dentistry
Telephony System Admin
IT Management
CRM Application Admin
Five9 System Administrator
Retirement
Business Intelligence
Claim
CRM
Call Centers
Long Term Care Insurance
Financial Services
BPO
Sales
Managed Care
Relationship Management
Customer Experience
Management
Account Management
Outsourcing
Process Improvement
Salesforce.com
Training
Team Building
Customer Relationship Management (CRM)
Business Process Improvement
Contact Centers
Microsoft Office
Microsoft Excel
Property and Casualty Insurance
Customer Relationship Management Crm
ITIL
Long Term Care
Public Speaking
Marketing
Customer Relationship Management
Michael Yuen Summary
Michael Yuen, based in Fort Lauderdale, FL, US, is currently a EVP Implementation Services at Authority Softwares. Michael Yuen brings experience from previous roles at Authority Software Inc., Downtown Orlando, D.T.O. Jazz Fest Inc. 501(c)(3), Natures Products Inc. and Tropic Spiral Systems. With a robust skill set that includes Insurance, Term Life Insurance, Long-term Care, Health Insurance, Disability Insurance and more. Michael Yuen has 2 emails and 2 mobile phone numbers on RocketReach.
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