Director, Engineering Computing Services @ (July 2014 - July 2016)
IT Manager @ St. Joseph Health System (April 2013 - June 2014)
Service Desk Supervisor @ St. Joseph Health System (December 2010 - April 2013)
PC and Network Support IV @ (July 2007 - December 2010)
Server Support @ (February 2007 - June 2007)
Computer and Network Support Technician @ Intellisolv (November 2001 - February 2007)
Michael Winfrey Education
Wayland Baptist University
BBA (Management Information Systems)
2004-2008
Michael Winfrey Skills
Active Directory
Agile Methodologies
Audit Readiness
Build Strong Relationships
Business Acumen
Business Analysis
Business Intelligence
Business Process Improvement
Business Solution
Business Strategy
Call Centers
Change Management
Client Presentation
Communication
Computer Hardware
Conflict Resolution
Consensus Building
Consultative Approach
Consulting
Corporate Governance
Critical Thinking
Cross-functional Team Leadership
Customer Satisfaction
Customer Success
Data Center
Disaster Recovery
Driving Results
Edtech
Educational Institutions
English
Enterprise IT Strategy
Enterprise Solution Design
Enterprise Workflow Architecture
Escalations Management
Executive Visibility
Governance, Risk Management, and Compliance (GRC)
Hardware
Help Desk Support
IT Escalation
IT Management
IT Operations
IT Service Management
IT Strategy
ITIL
Incident Management
Integration Projects
Ivanti
Leadership
Lean Six Sigma
Management
Management Consulting
Microsoft Exchange
Microsoft Office
Negotiation
Network Administration
Operational Excellence
Operational Planning
Organizational Development
Overseeing Projects
Performance Metrics
Process Engineering
Process Improvement
Project Management
Project Planning
Project Plans
Project Work
Proposal Development
Regulatory Compliance
Requirements Analysis
Resource Allocation
Security
Servers
SharePoint
Software Consulting
Software Documentation
Solution Architecture
Stakeholder Management
Strategic Planning
System Administration
Talent Assessment
Team Performance
Technical Support
Technology Enabled Business Transformation
Technology Trends
Thinking Skills
Troubleshooting
User Adoption
VMware
Vendor Management
Vendor Negotiation
Virtual Teams
Visio
Visual Basic
Windows
Windows 7
Windows Server
Workflow Automation
Information Technology
Technology
Team Leadership
Relationship Building
Cross Functional Team Leadership
Facilitation
Customer Service
Problem Solving
Knowledge Sharing
Services
Michael Winfrey Summary
Michael Winfrey, based in Mineral Bluff, GA, US, is currently a Senior Ivanti Service Management Consultant at OnPoint Community Credit Union. Michael Winfrey brings experience from previous roles at LA2R Ventures, T4S Partners, Inc., Cherwell Software and Advanced MarketPlace (AMP). Michael Winfrey holds a 2004 - 2008 BBA in Management Information Systems @ Wayland Baptist University. With a robust skill set that includes Active Directory, Agile Methodologies, Audit Readiness, Build Strong Relationships, Business Acumen and more. Michael Winfrey has 1 emails and 1 mobile phone numbers on RocketReach.
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