Michael Wheaton Email & Phone Number
Director Customer Experience @ Capital Insurance Group
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Michael Wheaton Location
- Folsom, CA, US
Michael Wheaton Work
- 2026 -now Director Customer Experience @
- 2025 -2026 Senior CX Strategist @
- 2022 -2025 Director, Member Experience and Service Design @
- 2021 -2022 Senior Experience Innovation Leader @
- 2020 -2021 Director, Customer Experience @
- 2016 -2020 Senior Manager, Member Experience Design and Insights @
- 2015 -2020 Chicago Chapter Board of Directors (Volunteer) @
- 2013 -2016 Customer Experience and Contact Center Consultant @
- 2012 -2016 Voice of the Customer (VoC) Program Manager @
- 2008 -2013 Mathematics Teacher @
- 2007 -2012 Customer Experience Team Lead @
Michael Wheaton Education
- Saint Joseph's College
Bachelor's degree (Bachelor's degree, Mathematics)
- Stony Brook University
Associate of Arts and Sciences (AAS) (Associate of Arts and Sciences (AAS), Mathematics and Statistics)
Michael Wheaton Skills
- Quality Assurance
- Quality Management
- Supervisory Experience
- Sales Operations
- Analytics
- Small Business
- Customer Service
- Compliance
- Consulting
- Derivatives
- E-Learning
- Internal Communications
- Internal Audit
- K-12
- Knowledge Management
- Key Performance Indicators
- Keynote
- Lead Generation
- Project Management
- Contract Negotiation
- Organization
- Onboarding
- Strategic Planning
- Risk Assessment
- Strategic Partnerships
- Business Process Improvement
- Vendor Management
- Business Development
- Cross-functional Team Leadership
- Process Improvement
- Leadership
Michael Wheaton Summary
- Michael Wheaton, based in Folsom, CA, US, is currently a Director Customer Experience at Capital Insurance Group. Michael Wheaton brings experience from previous roles at Perficient, Golden 1 Credit Union, One Medical and ICW Group. Michael Wheaton holds a Bachelor's degree in Bachelor's degree, Mathematics @ Saint Joseph's College. With a robust skill set that includes Quality Assurance, Quality Management, Supervisory Experience, Sales Operations, Analytics and more. Michael Wheaton has 2 emails and 2 mobile phone numbers on RocketReach.
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