L2 Technical Support @ (September 2018 - September 2021)
L1 Technical Support @ (July 2016 - September 2018)
Inside Account Executive @ (September 2015 - July 2016)
Dedicated Case Manager @ The Guidance Center (March 2013 - August 2015)
Team Member @ (July 2011 - December 2012)
Michael Webster Education
Southern Utah University
Bachelor of Science (BS) (Psychology)
2011-2013
Michael Webster Skills
Account Management
Analytical Skills
Business Workflows
Case Management
Client Relations
Communication
Computer Software Training
Consultations
Customer Experience
Customer Satisfaction
Customer Service
Customer Success
Customer-Focused Service
Enterprise Software
Executive Visibility
Facebook
Go Live Support
Interpersonal Skills
Leadership
Management
Microsoft CRM
Microsoft Excel
Microsoft Office
Onboarding
Oral Communication
Presentations
Problem Solving
Product Demonstration
Professional Services
Project Delivery
Project Implementation
Project Management
Project Plans
Psychology
Sales
Sales Process
SalesCenter
Social Networking
Software Configuration Management
Software Development Life Cycle (SDLC)
Software Implementation
Software Implementation Management
Software Project Management
Software as a Service (SaaS)
Solution Selling
Stakeholder Management
Teamwork
Technology Consulting
Time Management
Timelines
Training
Troubleshooting
Michael Webster Summary
Michael Webster, based in Salt Lake City, UT, US, is currently a Customer Success Manager at Passthrough. Michael Webster brings experience from previous roles at iCapital and Instructure. Michael Webster holds a 2011 - 2013 Bachelor of Science (BS) in Psychology @ Southern Utah University. With a robust skill set that includes Account Management, Analytical Skills, Business Workflows, Case Management, Client Relations and more. Michael Webster has 2 emails and 3 mobile phone numbers on RocketReach.
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