Michael Voigt Email
Head of Adm. Customer Service and Inside Sales @ Freudenberg Filtration Technologies
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Michael Voigt Location
- Baden-Württemberg, Germany
Michael Voigt Work
- Head of Adm. Customer Service and Inside Sales @ (July 2022 - Present)
- Manager Customer Service - Books (Rest of World) @ Springer Nature (December 2018 - October 2022)
- Senior Customer Service Representative @ Springer Nature (January 2015 - November 2018)
- Customer Service Representative @ Springer Nature (January 2013 - January 2015)
Michael Voigt Education
- Fachhochschule Südwestfalen / University of Applied Sciences
Bachelor of Arts - BA (Business Administration and Management, General)
2013-2017 - IHK Schwarzwald-Baar-Heuberg / Chamber of Industry and Commerce Schwarzwald-Baar-Heuberg
Industriekaufmann / Industrial Manangement Assistant
2002-2004
Michael Voigt Skills
- Abteilungsübergreifende Teamführung
- Account-Management
- Analytische Fähigkeiten
- Beschwerdemanagement
- Cash Management
- Communication
- Consumer Services
- Contract Management
- Conversation Management
- Customer Experience
- Customer Interaction
- Customer Management
- Customer Satisfaction
- Customer Service
- Customer Support
- Customer-Relationship-Management (CRM)
- Datenschutz-Grundverordnung (DSGVO)
- Difficult Situations
- Englisch
- Excel Pivot
- Fehlerbehebung
- Front Office
- German
- Human Resources (HR)
- Kollaborative Mitarbeiterführung
- Kontinuierliche Verbesserung
- Kunden-Support
- Kundendienst-Management
- Kundenservice
- Leadership
- Lean Business Processes
- Lean Management
- Lean Projects
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Operative Exzellenz
- Outsourcing
- Pivot-Tabellen
- Project Management
- Retail Operations
- SAP Products
- Sales
- Sales Processes
- Spreadsheets
- Strategic Planning
- Tabellenkalkulation
- Talent Management
- Team Motivation
- Teamwork
- Technisches Verständnis
- Training
- Vertrieb und Marketing
- Vertriebsaktivitäten
- Vertriebsprozesse
- Zeitmanagement
Michael Voigt Summary
- Michael Voigt, based in Baden-Württemberg, Germany, is currently a Head of Adm. Customer Service and Inside Sales at Freudenberg Filtration Technologies. Michael Voigt brings experience from previous roles at Springer Nature. Michael Voigt holds a 2013 - 2017 Bachelor of Arts - BA in Business Administration and Management, General @ Fachhochschule Südwestfalen / University of Applied Sciences. With a robust skill set that includes Abteilungsübergreifende Teamführung, Account-Management, Analytische Fähigkeiten, Beschwerdemanagement, Cash Management and more. Michael Voigt has 1 emails on RocketReach.
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