Field Services Trainer and New Store Opening Culture Trainer | National Service Call Center @ (January 1997 - January 2000)
Department Supervisor, Senior Product Specialist and Product Specialist | Retail Stores @ (January 1992 - January 1997)
Michael Vigen Education
University of Minnesota
Master of Science (Communication)
1999-2001
University of Minnesota
Bachelor of Arts (Communication)
1994-1998
Michael Vigen Skills
Storytelling
Simplification
Organizational Design
Project Management
Strategic Planning
Corporate Communications
Vendor Management
Leadership Development
Training Leadership
Technical Writing
Multi-channel Retail
Matrix Leadership
People Development
Training ROI
Management Of Direct Reports
Customer Satisfaction Research
Operating Models
Customer Experience Design
User Experience Design
Enterprise Systems Development
User Acceptance Testing
Agile & Waterfall Methodologies
Brand Development
Digital Communication Strategy
Operations Management
Event Planning
Dashboard Metrics
Salesforce Training
Webinar Development
E-learning Implementation
Training Videos
Train the Trainer Programs
Digital Photography
Call Center Development
International Business
New Store Openings
SOP development
Cultural Transformation
Technical Documentation
Ghostwriting
Off-shore Teams
Public Speaking
Technical Training
Script-writing
Cross-functional Team Leadership
Leadership
Training
Teaching
Management
Change Management
Sales
Gap Analysis
Multi Channel Retail
Preparation of Business Cases
Reporting and Analysis
E Learning Implementation
Off Shore Teams
Script Writing
Cross Functional Team Leadership
Agile and Waterfall Methodologies
Michael Vigen Summary
Michael Vigen, based in Saint Paul, MN, US, is currently a Senior Manager, Learning Innovation at Sleep Number by Select Comfort. Michael Vigen brings experience from previous roles at Sleep Number by Select Comfort and Best Buy. Michael Vigen holds a 1999 - 2001 Master of Science in Communication @ University of Minnesota. With a robust skill set that includes Storytelling, Simplification, Organizational Design, Project Management, Strategic Planning and more. Michael Vigen has 2 emails and 4 mobile phone numbers on RocketReach.
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