Michael Valera Email & Phone Number
Service Delivery Engineer I @ Mantle Group
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Michael Valera Location
- United States
Michael Valera Work
- Service Delivery Engineer I @ (October 2026 - Present)
- Dedicated IT Service Desk Team Lead @ (July 2021 - June 2025)
- Technical Support Engineer at Harvard University @ (October 2020 - February 2021)
- System Analyst @ (January 2015 - October 2020)
Michael Valera Education
- Cambridge College
Management studies (Information Technology)
2014-2015
Michael Valera Skills
- Active Directory
- Active Directory Experience
- Adobe Acrobat
- Air Watch MDM
- Amazon Web Services (AWS)
- Cisco VPN
- Cisco Webex Meetings
- Communication
- Computing
- Customer Satisfaction
- Customer Service
- Data Entry
- Desktop Application Support
- Desktop Computers
- Desktop Support
- Documentation
- Entrust
- Escalation
- Event Planning
- Information Technology
- Jabber
- LAPS
- Leadership
- Management
- Microsoft Intune
- Microsoft Office
- Microsoft OneDrive
- Microsoft Outlook
- Microsoft Planner
- Microsoft Power BI
- Microsoft Project
- Microsoft Teams
- Office 365
- OneNote
- Outlook
- Problem Solving
- Public Speaking
- Remote Desktop
- Retail
- Sales
- Server Administration
- Service-now.com
- SharePoint
- Social Media
- Software as a Service (SaaS)
- System Administration
- Systems Management
- Team Building
- Team Leadership
- Teamwork
- Technical Support
- Time Management
- Troubleshooting
- Unigy
- Windows
- Windows 10
Michael Valera Summary
- Michael Valera, based in United States, is currently a Service Delivery Engineer I at Mantle Group. Michael Valera brings experience from previous roles at Amdocs, Harvard University and Wellington Management. Michael Valera holds a 2014 - 2015 Management studies in Information Technology @ Cambridge College. With a robust skill set that includes Active Directory, Active Directory Experience, Adobe Acrobat, Air Watch MDM, Amazon Web Services (AWS) and more. Michael Valera has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Mantle Group Employees
Ryan Bickford
Director of Service Delivery and Internal Platforms
Somerville, MA, US
Nicholas Thomas
Chief Technology Officer [Co-Founder]
Tewksbury, MA, US
Patrick Seeley
Service Delivery Engineer II
Boston, MA, US
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