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Michael Vail Location
Rochester, NY, US
Michael Vail Work
2022 -now Director of Customer Success @
2021 -2022 Sr. Customer Success Manager @
2017 -2021 Customer Success Manager @
2015 -2017 Senior Analyst - Customer Service Quality @
2010 -2015 Supervisor - Technical Support and Customer Service @
2007 -2010 Technical Support Coordinator @
2005 -2007 Customer Service Representative and Sr. CSR @
Michael Vail Skills
Training
Networking
Technical Support
Customer Experience
Strategy
Team Building
Team Leadership
Microsoft Office
Telecommunications
Customer Retention
Troubleshooting
Leadership
Customer Satisfaction
Customer Service
Management
Process Improvement
Social Media
Microsoft Excel
Michael Vail Summary
Michael Vail, based in Rochester, NY, US, is currently a Director of Customer Success at Choice Telecommunications, Inc. - ChoiceTel. Michael Vail brings experience from previous roles at Choice Telecommunications, Inc. - ChoiceTel, Mitel and Verizon. With a robust skill set that includes Training, Networking, Technical Support, Customer Experience, Strategy and more. Michael Vail has 2 emails and 1 mobile phone numbers on RocketReach.
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