Senior Manager Sales Operations and Customer Service @ (January 2017 - January 2022)
Sales Operations Manager @ (January 2015 - January 2017)
Customer Service Operations Manager @ (January 2012 - January 2015)
Sales Customer Service Manager @ Macy's (January 2005 - January 2012)
General Manager Sales Operations @ (January 2004 - January 2005)
Michael Ulm Education
Florida State University - Herbert Wertheim College of Business
Bachelor of Business Administration - BBA
Michael Ulm Skills
Brand Identity & Management
Business Development
Business Operations
Business Relationship Management
Change Management
Client Services
Collaborative Problem Solving
Conflict Resolution
Consultative Selling
Cost Control
Creative Merchandising
Cross-functional Team Leadership
Customer Acquisition
Customer Experience
Customer Experience Management
Customer Satisfaction
Customer Service
Customer Support
Development & implementation of marketing plans
Expense Management
Fulfillment Management
Inventory Management
Marketing Strategy
Operations Management
Performance Management
Planning Budgeting & Forecasting
Process Improvement
Procurement Management
Product Support
Program Management
Project Management
Quality Assurance
Retail Positioning
Revenue & Profit Growth
Revenue Generation
Root Cause Analysis
Safety & Compliance
Sales & Marketing
Sales Communications
Sales Initiatives
Sales Operations & Management
Sales Operations Support
Sales Promotions
Scheduling & Logistics
Staff Retention
Strategic Hiring
Strategic Planning
Team Building & Leadership
Training & Development
Vendor Management
Michael Ulm Summary
Michael Ulm, based in St. Peters, MO, US, is currently a Assistant Branch Manager at Commerce Bank. Michael Ulm brings experience from previous roles at Target, Hawthorn Suites by Wyndham & Friendship Village, Ashley Furniture Industries and Macy's. Michael Ulm holds a Bachelor of Business Administration - BBA @ Florida State University - Herbert Wertheim College of Business. With a robust skill set that includes Brand Identity & Management , Business Development, Business Operations, Business Relationship Management, Change Management and more. Michael Ulm has 2 emails and 1 mobile phone numbers on RocketReach.
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