Michael Treichler Email & Phone Number
Customer Service Manager @ PTI Security Systems
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Michael Treichler Location
- Marietta, GA, US
Michael Treichler Work
- 2020 -now Customer Service Manager @
- 2017 -now CEO and Founder @ I.T. Mike
- 2017 -2020 Technical Support Operations Manager @
- 2016 -2016 Helpdesk Manager @
- 2014 -2016 Senior Manager, Customer Support @
- 2009 -2014 Senior Manager, Customer Service and Project Management @ Meda Consumer Healthcare
- 2009 -2012 Contact Center Manager @ Meda Consumer Healthcare
- 2009 -2010 Contact Center Manager @ Alaven Consumer Healthcare
- 2006 -2008 IT Infrastructure Manager @
- 2004 -2006 Service Delivery Manager @
- 2003 -2004 Service Planning Representative @
Michael Treichler Education
- Kennesaw State University
- Georgia Southern University
- Georgia State University
- University of Florida
Michael Treichler Skills
- Call Center
- Customer Satisfaction
- Cross-functional Team Leadership
- Metrics
- Business Process
- Service Delivery
- Process Improvement
- Team Leadership
- Sla
- Change Management
- CRM
- Vendor Management
- Service Management
- E-commerce
- IT Service Management
- Call Centers
- Strategy
- Outsourcing
- IT Management
- Management
- Project Management
- Leadership
- ITIL
- Training
- Sales Operations
- Analysis
- Customer Relationship Management (CRM)
- Business Process Improvement
- Customer Relationship Management Crm
- Europe
- Help Desk Support
- Ibm Thinkpad
- IBM
- Level 1
- Infrastructure
- Insurance
- Overseeing
- Vendors
- Training and Development
- Sales
- Customer Retention
- Cost
- System Upgrades
- Product Complaints
- Driving
- Genuine
- ACD
- Sales Leads
- Field Support
- Symposium
- Redesigning
- Contact Centers
- Temporary Placement
- Cross Functional Team Leadership
- New Product Release
- Customer Support
- Custom Projects
- Headcount Management
- Data Conversion
- Florida
- Issue Resolution
- Gateway
- Revenue
- Design
- IBM Certified
- Believer
- Calls
- Security
- Brand Management
- Key Performance Indicators
- Tds
- Data Backup
- Helpdesk
- Hiring
- Data Storage
- Row
- Chain
- Grocery
- Monitors
- Accounting
- Internal Staff
- Workflow
- Disciplinaries
- OTC
- Mid Range
- Georgia
- Profit
- Networking
- Escalation
- Earned Value Management
- System
- Troubleshooting
- Business Services
- Strategic Initiatives
- Project Leadership
- Offering
- Process Analysis
- Flat Patterning
- Support
- Branding
- Inventory
- Extensions
- Reducing Costs
- Risk Management
- National Accounts
- Policy
- Customer Service
- Enterprise Software
- Solution
- Business Management
- IT Infrastructure Management
- Scheduling
- System Monitoring
- Reporting
- Hardware
- Warranty
- Ratings
- Career Paths
- Social Media
- Specialty Pharmaceutical
- Promotional
- SAP
- Bravo
- Cross Functional Team
- High Potential
- Online Support
- Strategic Growth
- Logistics
- Sales Organizations
- Adverse Events
- Preparedness
- Multi Million Dollar Projects
- Communication
- Schedules
- Business Analysis
- Business Operations
- Cost Savings
- Bridge
- Operations
- Dell Computers
- Call Flow
- Service Quality
- Microsoft Project
- Project Planning
- Project
- Continuous Process Improvement
- Rollout
- Contractual Agreements
- Fax
- Process Management
- High Profile
- Services
- Parts Ordering
- Cloud Computing
- IT Solutions
- Technical Solutions
- Websites
- Responsibility
- Internal Audit
- Mch
- E Commerce
- Distribution
- International
- Efficiencies
- Personnel Management
- Software Installation
- Headcount
- Service Planning
- Boost
- Performance Plans
- Consolidate
- Software
- Performance Reviews
- Compliance
- Agents
- Call Management
- Manufacturing
- Application Support
- Wholesale
- Budgets
- Engineering Changes
- Business Strategy
- Problem Solving
- Trading
- Delivery
- Customer Base
- Individual Development
- Consumer Healthcare
- Farms
- FDA
- Recruiting
- Large Scale Projects
- Automation
- Databases
- Customer Relationship Management
Michael Treichler Summary
- Michael Treichler, based in Marietta, GA, US, is currently a Customer Service Manager at PTI Security Systems. Michael Treichler brings experience from previous roles at I.T. Mike, Aptum, Birch Communications and S.P. Richards. Michael Treichler holds a Kennesaw State University. With a robust skill set that includes Call Center, Customer Satisfaction, Cross-functional Team Leadership, Metrics, Business Process and more. Michael Treichler has 1 emails and 4 mobile phone numbers on RocketReach.
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